High Comfort Heating Cooling and Refrigeration

Sam came on the same day when i called for service. He’s knowledgeable and explains the steps to check my AC issue. There are couple of weak points and he is able prioritize the most critics fix for my system to save some repair cost.
The other contractor came in before him and told my system needs to be replaced due to R22 refrigerant is discontinued. Sam is able to refill it for me.
Good experience with Sam, highly recommend!

Very happy with our service with Sam! Our air conditioner was not working properly and he was able to come over right away. Very fast and efficient service and explained in full details what the issue was and explained to us what he needed to do before starting. Definitely recommend!

My furnace stopped working on a Sunday evening. I called High Comfort and they were able to come out by 8am the next day! I'm incredibly pleased with their knowledge and responsiveness, especially in these cold Michigan winters. I would definitely be using them again and again. Thank you Sam and team!

On the morning after a big snowstorm and a cold night with no heat coming from one of our furnaces (5-7 inches, 10-14 degrees outside!), I called High Comfort at 9am and they were kindly able to get me scheduled for a service call between 3-5pm later in the day. I initially found High Comfort based on their excellent Google reviews. They were upfront about their applicable service call pricing.

At about 2pm, I received a call from Sam and he politely asked if he could arrive early. I said, ‘yes’! Sam arrived about 15 minutes later with a Covid-19 mask covering and shoe coverings (a GREAT sign!).

During the visit, Sam kept me updated, shared insights and courteously answered all my questions (including preventive maintenance, air purifiers, media filter sizing, etc.). He was extremely thorough, professional and relentlessly focused on getting our Bryant furnace back up and running. Surprisingly, there was an issue with both of our furnaces (something of which I had an inkling about after seeing an error code blinking before he arrived [yet still blew out heat?!]). Over the course of a few hours, Sam worked diligently to diagnose and resolve issues for both furnaces (e.g., clearing out drain line mold/sentiment; adjusting gas pressure, high/low switch, getting the part, etc.) so they would start delivering heat consistently without shutting off. He did it! We had a much warmer night on the upper-level and no blinking error code on the main-level furnace! The pricing was extremely fair; I was willing to spend more given all of his work! I even offered and he declined!

High Comfort is now my go-to, trusted service provider for HVAC needs and I’ll definitely be calling them for yearly check-ups. Highly recommend and five stars for High Comfort Heating Cooling and Refrigeration.

Immensely grateful for how quickly Sam was able to come out and check on our furnace after we noticed a pretty substantial leak with our humidifier. He not only diagnosed and fixed the main leaking issue, but also corrected a separate issue with the leveling of our furnace that would've caused major problems down the road. It's clear he knows what he's doing and cares about things being done right.

I called High Comfort to come out to take a look at some issues I was having with my furnace. Sam was able to come out within a few days and help me out. He was extremely knowledgeable, polite and honest. He was really upfront with the root cause of my problem and the prices. I would definitely call these guys out again!

Sam did a phenomenal job! He literally installed an entire new Bryant HVAC system. The old HVAC had been here since the house was built in 1976. He installed new ducting, repaired old ducting that was loose, installed a de-humidifier, installed a new PVC line from my water heater to the humidifier. Installed a new line to the A/C unit outside. I couldnt be anymore pleased. Would definitely refer him and the company. I even had Amistee, Novi come to clean the ducts and that was highly beneficial as well. Great work!

I called High Comfort looking for same day service and Sam was able to quickly come out and diagnose the issue with our air conditioning. Due to the nature of the issue and age of the unit, we decided to replace the unit. Sam came out the next day and installed our new unit. He was professional and meticulous. We appreciate the high quality service and would recommend them to our friends and family.

Sam was very professional. My furnace was very old and needed to be changed, he explained everything very well, arrived on time, wear shoe coverings and face mask all the time, protected the floors and clean the work area very well afterwards, my furnace is now up and running. I totally recommend his services.

Sam was great. He was honest with us when quoting, telling us what we needed and didn’t. He even fixed a leak from the old a/c unit. We needed our old furnace and a/c unit replaced. Sam arrived on time and worked all day to complete our job. He and his partner were professional, courteous and reliable. They even cleaned up after themselves, leaving the site spotless. We would not hesitate to recommend their services.