Arrow-Therm Heating & Cooling LLC

Called for repair, they determined not necessary. He performed maintenance, got us going. 2wk later air stopped. Return visit gave us honesty and quick repair. Completely satisfied. The Johnson's, Detroit

Arrow came out very timely. They had great communication with me prior to arrival. Once they arrived he quickly assessed what was wrong with my heat. He had the parts I needed changed my filter and scheduled a follow up cleaning. Great reasonable pricing!!!! Highly recommend them!!!!

SIMPLY THE BEST!!
The best quality, the best customer service, the best professionals, and the best quality. We read reviews before we hired Arrow-Therm. Everything we read was extremely positive so we decided to give Arrow-Therm the call. From day one Mr. Kirk was very professional and he made sure we knew his company would take care of our service. Arrow-Therm installed a new boiler for us in a 50 plus year old home. Mr.Kirk, gave us a quote and everything on the invoice and other small repairs were fixed. Mr. Kirk is a man of his word. We managed this install from another state and Mr. Kirk made this install a seamless transaction. From the video updates on the install to pictures on the job site to the PROFESSIONALISM he portrayed to our Tennant. Arrow-Therm will forever be our Boiler/HVAC Professionals. Mr. Kirk continue to do business the right way.

I recently bought a house and wanted to get the furnace tuned up for this upcoming winter season. I contacted Arrow-Therm Heating & Cooling LLC to set-up an appointment. That following day one of their service techs arrived at my home on time. After checking out my system, the service repair person showed me what was going on with my unit and recommended replacing a broken part after agreeing to the work order. The service worker told me he would have to pick up the piece, and he could come back the following day. That next evening he came back and finished up the necessary work that was needed. When he completed the repair, he showed me the old part and the new one installed. After showing me that the repair he cleaned up after himself and asked was I satisfied, and I was highly satisfied with the work and service I received from him. This whole experience with Arrow-Therm Heating & Cooling LLC was a pleasure from start to finish. They’re timely, professional, and efficient when it comes to furnaces. I highly recommend him and his team for anyone who is looking for fast and reliable heating and cooling services.

Came out quickly. Installer ran into an issue and worked around it to complete the job. Took him longer but he made it happen. Professional in every way. Will recommend to everyone!

The men that care out were very thorough and professional. What I especially loved is that they didn’t try to cheat me out any money like a previous company that I called did. They even showed me the problem, explained everything to me, and taught me tips and tricks to prevent it from happening again. It’s so nice to have black men that are doing great work that are legit and give great customer service.

My heat went out during the night. I called in the morning to see if I could get someone to come out and fix my boiler. He came out an hour earlier than scheduled and was very professional. He explained what was wrong and why my heat cut off. Price was affordable for what he did. I would recommend them. A job well done.

12.27.21 The furnace went out and I called arrow-therm. They came out in 45 minutes! This was a TOTAL blessing as it is FREEZING in this house during the winter. I'm pretty sure this was God's mercy on my soul - it doesn't seem normal or simple luck that you call and get someone to come out in 45 minutes.
I went to the bank to get cash and he was here before I had made it back, lol. God is good, Happy New Year & many blessings to you and your family, sir!

Was told by DTE Contractor that I needed a Furnace. Aaron's was honest enough to tell me the TRUTH. I'm sooo grateful because I'd been sweating for AC all season.

I recently had an issue with my furnace when it was not working at it's full capacity. I called Arrow-Therm because of the rave reviews they received online. The technician was courteous and prompt. He quickly pointed out the problem with the furnace (old air filter) and then promptly told me how to properly install and fix the problem. I was relieved to find out the price for the fix, he also pointed out some things that i needed to do to get the furnace to run at full capacity. I would HIGHLY recommend this company to family or friends who need Heating or Cooling repair.