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Arrow-Therm Heating & Cooling LLC Reviews - 83

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Diahann Bryant

I was nervous about the bill as I didn't know what was wrong with my furnace. Mr. Harold Kirkland was the technician he was very professional and thorough. Lucky for me He took his time and found what could've been a costly problem. A problem that was not easily found and did not cost me an arm and leg. I will use this company from now on .I'm more than satisfied with the caring treatment I received today.

SuperHome SuperHome

Kirk is very professional and did such a good job! Thank you!

Tnesha Jarreau-Norfleet

Same day response. Very courteous, knowledgeable & professional. Our furnace issue was fixed quickly & efficiently.

Tonia Hardy

Technician Kirk was professional and knowledgeable.He found the issue quickly ordered parts returned the next day install was smooth he also suggested preventative maintenance measures

mark339100

Very professional, reasonable and a very very good job we recommend them to anyone

Cynthia Bell

Excellent customer service, from my first conversation with Mr. Kirkland to his completion of my furnace repair. He was prompt, thorough in his inspection, and most importantly to me, he was honest and his prices were more than reasonable. I had gotten other estimates, had a failed attempt to repair, and was told I needed to replace my furnace, before I called Arrow-Therm. By comparison, I knew that their prices were fair. I highly recommend Arrow-Therm and will definitely use them for my HVAC maintenance and any future purchases. I trust this company and am thankful that I now have heat!

Daryl Dale

Very professional I will recommend them.

leslie simpson

An excellent job was done. While working, he explained what he was doing and why. All my questions were answered and he made some recommendations for keeping the equipment working well.

Crystal Glenn

Mr. Kirkland was my angel today! Mr. Kirkland eased my fears about my furnace and told me to turn the furnace off. Even though the weather was treacherous Mr. Kirkland still sent his qualified servicemen to my home prepared to get the job done.
I was so please with the quality of service and friendly warm demeanor of Mr. Kirkland and the technician! I would definitely recommend them!

LaTrice Hopwood

Our heater decided to go out the day after Christmas 🤦🏽‍♀️ We thought everyone was closed due to the holiday. We used our trusty Google to search for someone and was delighted that we found Arrow-Therm Heating and Cooling. They are professional and timely. They inform you on the problem and advise you on what you should do to prevent further problems. I highly recommend them. Harold was amazing! This is the only company I will recommend for heating and cooling.

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