Baker-Elman Plumbing Co

For more than a dozen years, my family has hired Baker-Elman for plumbing maintenance and repairs in our home, and we have always been completely satisfied with the work that their technicians performed. This morning, David MacIsaac came to repair our leaky kitchen sink faucet. He arrived on time; was friendly, courteous, and supremely knowledgeable; and he performed the work quickly and efficiently. My house is a 125-year-old Victorian fixer-upper, and Baker-Elman routinely dispatches technicians who are well versed in aging home infrastructure, but I think Mr. MacIsaac, with decades of experience, just might have been their best one ever. I highly recommend both him and the company.

I have been using Baker-Elman's service for more than 10 years. Their quality has been excellent and without any doubt. Their technicians are very skillful, delivering a high quality of work. They are always on time, very professional, polite and truly diligent to their work! Unlike many other companies nowadays always pushing their customers to write a review after the service, this company has never asked or pressured me to write any reviews after services were provided. I really like their honesty and down-to-earth way of doing business. Highly recommend their service to everyone!!

Great job and prompt service. We had a leaky toilet and a broken water valve, and we were able to get a plumber on the same day we called. The plumber was professional, explained everything well, and quickly fixed our issues. The cost was reasonable as well.

Amazing plumbers. Did an incredible job. Helped with the insurance company as well. Recommend highly!

We have been using Baker Elman for years and have never been disappointed. We specifically ask for Frank and he has always been thorough and patient with our many questions. They are responsive on the phone and I appreciate how they always ask for pictures of the problems beforehand so they come to my place with an idea of the problem and with the right pieces and tools. Highly recommended and ask for Frank!

Really, these folks are great. I've used them for years and while it's never fun to call a plumber, these are among the most responsive, professional folks in town. David and Mike came to our place within a week of our calling the office and talking with Susan; they helped us with a number of tasks efficiently and well. David gave great advice about general house stuff well above the call of duty. Very grateful to have these folks in my address book!

The plumber was pleasant and knowledgeable. He immediately recognized the problems with the shower and 2 toilets, went and returned with the correct parts, and installed them immediately. He was punctual and informative. Excellent work.

The coldest day of the year and our heat goes out.....they came over really quickly and put in a new pump or whatever...but it was quick, efficient and professional...

We have used Baker-Elman for over 30 yrs. They are always courteous and arrive when scheduled. Their service is top- notch. If they can’t fix an issue, they will tell you right away and recommend who to call. I noticed some reviewers criticize them for not being able to fix their issue, but I think that’s an attribute. They won’t try to fix something that doesn’t fall under their expertise.

Great experience with Baker-Elman. The person answering the phone was friendly, helpful, and professional. She had me take a picture of our leaky toilet to be sure the plumber would have all the necessary parts for our service call. I was given a same day appointment in the afternoon but when a spot opened up earlier, they reached out - so I had a plumber at my home within 2 hours of my initial phone call. The plumber, Michael, was friendly and professional. The price was totally reasonable. All in all, I could not be happier.