Pro Comfort Control AC & Heating Installation

Ryan and co. did a fabulous job with the installation of our new heat pump and A/C condenser. They were efficient, knowledgeable, friendly and did a great job cleaning up after themselves!

I highly recommend Pro Comfort and would use them again if I did this again. Excellent communication from start to finish. You can tell that Ryan really likes what he does, and takes the time to explain everything clearly. He has high standards without high pricing. I had both of my 30 year old hvac systems (1 upstairs, 1 down) replaced (heating and ac) and design and installation went flawlessly. Workers showed up on time on scheduled date, and worked long days until complete. Cleaned up everything thoroughly, and I'm thrilled with the final installation.

Ryan and his crew replaced our hot water heater with a Navien on demand hot water system. Ryan thoughtfully took us through the installation process as well as fully explained how the system worked. The installation was flawless from start to finish. We could not be more satisfied with Ryan and Pro Comfort and would not hesitate to recommend him to others needing hvac and related services. Truly outstanding in the field.

Had a great experience with Ryan and the crew from Pro Comfort Control. Would recommend to my friends and family, 10/10.

They installed two heat pump systems. From Day 1, Ryan was super communicative and professional. He came to our house and walked through the procedure, teaching me about the process while planning out the work. I felt comfortable with him, as he wasn't trying to oversell his services or do unnecessary work to get a bigger bill.

They were quick once the paperwork was signed. Same week (!) the paperwork was signed, they were on-site to start work. They worked hard and got the job done within the estimated time. They left the place cleaner than they found it -- the team took away the cardboard and packing with them!

These guys were awesome. The system works great. I will hire them again if we need any further work. Thanks Ryan and team!

We recently had a heat pump installed and we were initially concerned with the ROI and payback for this system, but felt quickly at easy in working through the process that this was the right investment and the right company. We we thrilled with the process from initial visit to scheduling through the installation and 'training' in how to use the system and maximize efficiency. Very knowledgeable and passionate about their work. Took time to explain all benefits and features of the system. We had nothing but the best experience in working with Ryan, Thad and Alex and we would highly recommend Pro Comfort to any of our friend and neighbors. Much more knowledgeable than many of the 'sales people' we spoke with, great communication, very accommodating and great follow through and service.

Ryan from Pro Comfort Control was awesome! Same day service for no heat on our second floor. Friendly, knowledgeable, professional and quick. Also gave us advice on other things we could do to make our home more energy efficient.

From start to finish, Pro Comfort Control was fantastic! We really appreciated working with Ryan throughout the entire process - from quote, to (many) text and phone call questions, to the actual installation. Ryan was responsive, patient, extremely knowledgeable, and hard working. From the start, it was clear that he had our best interests in mind and is extremely passionate about the quality of his work. He was supportive through the mass save loan application process and was able to come do the work almost immediately after we secured the loan. It was informative to hear Ryan explain the work he was going to do (after talking through different options), and we were blown away by how much better everything looked and worked after he was done (he installed a new hot water heater, boiler, mini splits, a new outdoor water spigot, and a c-wire for thermostats). He went above and beyond, using high quality materials and making improvements to the functionality and setup of our piping in the basement when he installed the new equipment. When everything was done, he was extremely thorough showing us all the new equipment, how to use it, what to look for, etc. We always felt like he was here to do the best job, not to rush through it. Throughout the entire process, he was friendly, communicative, professional, and very timely. To say we recommend Pro Comfort Control is an understatement - stop searching and hire Ryan now! Thank you for everything, Ryan!

Ryan and Pro Comfort Control did an outstanding job installing our Mitsubishi Mini-Split system, but it was what he did after the installation that put them and the whole experience over the top.

Quote: We received a number of quotes and what distinguished Pro Comfort Control from all the others was not only were they price competitive but Ryan was by far the most enthusiastic person we met with. His confidence in and knowledge of the Mitsubishi Mini-Split systems was impressive. He didn’t push my wife and I in any one direction but provided us with realistic and reasonable options.
Installation: Ryan and his team arrived on time and got right to work. His team was very pleasant, upbeat, and engaged. They worked diligently throughout the day and did an outstanding job cleaning up after themselves.
After Installation: I wasn’t available for the walkthrough of the systems functions and filter cleaning procedure. Most installers would have shared that information with whoever was home at the time and then left. Ryan took a completely unique approach, he explained the details of the system and filter cleaning to my wife and then suggested that she video him doing the same for me. Brilliant!

I live in Framingham and I recently had Pro Comfort Control install a new furnace, heat pump, tankless hot water, and a water pressure booster pump. This was a major overhaul to my dying old system that I'd been putting off for perhaps (definitely) too long.

From their initial quote to the completion of the work and beyond, I can't say I've had a better experience hiring a company to do work on my house. They are top notch.

The owner (Ryan) is not only smart and talented at his trade, but is a great communicator and you can tell is an honest, high integrity person -- and the same can be said for the rest of his team. Throughout the entire experience, I got the feeling that they were putting in the same level of effort and care that they would put into their own homes. So, thank you Ryan and team.

Also, many thanks to Alex at the office for guiding me through the entire process on the phone+email and helping me understand Mass Saves.

Now, for anyone interested in hearing more about my experience throughout all of this HVAC stuff:

For some background, I previously had a different HVAC company do repairs to my furnace over the years and now had them initially provide a quote for the new system. They've always been expensive, and they were the first and only HVAC company I'd ever dealt with (until now) since buying my house ~6 years ago. I stayed with them out of convenience (and ignorance). I always had my suspicions that they overcharged for their work, and every experience always felt like I was getting a sales pitch before they even looked at my furnace. And now finally, the quote they gave me for a new furnace+heat pump was *absurdly* high. To the level of price gouging. I'm pretty sure they didnt think I would do any research or get other quotes.. banking on the fact that I used them before and I was now without a working furnace in the winter.. and it was cold! They had me in a tight spot. So, when I told their salesman I was going to get other quotes, and I could manage without heat until then, he really started to squirm.. (like, uh oh, this guy's gonna find out we were trying to gouge him). It was really insulting once I found out the real/honest market prices, which you really can't do until you talk to different people -- there isn't enough info online. Seriously, I would've been throwing away close to ~$10k over market price on absolutely nothing but their greed. Just to line their pockets.

Fortunately for me, Ryan from Pro Comfort Control was the next to come and provide a quote. It was a breath of fresh air and massive relief to meet a contractor who told you how it is, no BS, and gave you a fair and honest original quote. He explained everything thoroughly and indulged all my (dumb) technical questions. My final question was simply, "Where do I sign???"

If you're in the market for HVAC work on your house -- obviously do your own research, but you'd be doing yourself a major disservice by not considering Pro Comfort Control. Just call them, you will not regret it. Actually, save yourself time and just hire them!

We hired Ryan to install a gas boiler to replace our 40+ year old boiler (Ol Bessie). We had some bad experiences with other local companies that left us feeling like there was a lack of integrity in these long-time small businesses. ProComfort definitely changed that perception for us. Ryan was respectful of our time (punctual), did exactly what he promised to do and was incredibly professional. During the proposal process, we didn't feel pressured or felt like he was hiding anything. He was incredibly patient with my many, many questions on the process. I don't typically write reviews for companies, but this review is well deserved. Being a small business, its important to call attention to exemplary workmanship and respect. Thank you Ryan and Alex for the peace of mind your company has afforded us!