Richard's Fuel and Heating was the provider I used for the entire time I had a home in Easthampton. They were honest, competent, timely and ultra professional in all my dealings with them. I highly recommend them.
Honestly never thought I'd say this about a heating/fuel company, but I really love these folks. They're always on time, their service guys are great people & they're always good to us. Thank you for being great at what you do, because it gets cold here. Regularly. Cheers.
Didn’t even get to an initial estimate as my interaction with Nancy to even schedule a meeting was like pulling teeth. Maybe other people have had a better experience but I was not impressed.
The customer service here is horrendous!! Especially Bridget. Rude, demeaning to women, and just plain irritable. She seems to forget that its her job to serve the customer, not the other way around! (I only gave it one star because this won't post with ZERO stars)
Bullsh*t excuses every attempt to get someone to the house. They have been cleaning and servicing my furnace for 5+ years, now cannot clean furnace because we don't buy oil from them. Final nail in the coffin, will take business elsewhere!
Bette Trenholm
Richard's Fuel and Heating was the provider I used for the entire time I had a home in Easthampton. They were honest, competent, timely and ultra professional in all my dealings with them. I highly recommend them.
Lori Lannon
Woman in office wonderful. Help me set up account with them for oil. I would definitely recommend Richard fuel.
Allyn Gieryk
I have used them for 30 years for my oil heat. No problems, always pleasant. Discount for paying with check or cash within 10 days.
Will Brideau
Honestly never thought I'd say this about a heating/fuel company, but I really love these folks. They're always on time, their service guys are great people & they're always good to us. Thank you for being great at what you do, because it gets cold here. Regularly. Cheers.
David Fernandes
Didn’t even get to an initial estimate as my interaction with Nancy to even schedule a meeting was like pulling teeth. Maybe other people have had a better experience but I was not impressed.
Dan Long
Hardest working technicians in the game. Customer service is top notch. I will be a life time customer of Richard's.
Irene Rodriguez-Martin
The customer service here is horrendous!! Especially Bridget. Rude, demeaning to women, and just plain irritable. She seems to forget that its her job to serve the customer, not the other way around! (I only gave it one star because this won't post with ZERO stars)
Christopher Symolon
Bullsh*t excuses every attempt to get someone to the house. They have been cleaning and servicing my furnace for 5+ years, now cannot clean furnace because we don't buy oil from them. Final nail in the coffin, will take business elsewhere!
Eric Lavalley
Don't bother calling for furnace repair if you don't buy your oil from them
Beth Marier
Always professional and helpful. Love the pre order system!