Vona Plumbing, Heating & AC

We had an issue with our upstairs shower and Paul called us back immediately and came right out. He even had the courtesy to call from Home Depot to see what finish we wanted for our shower pieces that needed replacing. We couldn't be happier with his work and he was on time, fast and respectful. He is our go to plumber from now on. Thanks again Paul

Paul answered the phone on the first or second ring, which is rare in and of itself. I had put out several calls, because we had an emergency that forced us to shut off the main valve, which meant no water at all.

Paul dropped what he was doing to come over and bail us out - within an hour or so (which includes time to procure the parts). He was incredibly personable, fast yet thorough, and the price was much lower than I had anticipated. I have saved him as a contact in my phone for future jobs, and I would HIGHLY recommend Paul for your plumbing needs.

Hard to find plumbers to do small jobs these days. I called Paul and he responded immediately. Our leak was repaired in less than 3 hrs after I called him. Really great work, very personal, friendly and experienced. Will definitely recommend him for any plumbing work. With our old house, I'm sure we'll be seeing him again.

Amazing service. The work was well done and he was so knowledgeable about the project. I liked that he already knew about the rebates offered through MassSaves and walk me through the information he was going to give me for it. In addition to being a great business he is also a great guy. He was friendly, kind, and courteous in all the interactions I had with him. I strongly recommend him for any plumbing needs. I will be calling him again in the future for our next big project.

My wife and I had our hot water tank start leaking and ultimately stop working, leaving us without hot water. We got the run around from the big box companies and called a few local companies and came across, Paul. He came out the same day, gave us a more than fair quote and completed the job within 48 hours. In addition to installing our new tankless hot water heater, Paul noticed a ventilation issue with our dryer and repaired for us. Paul is professional, does great work and is great guy! We highly recommend him and when we need plumbing and or HVAC repair/install in the future, he’s our guy! Thank you, Paul!

Paul was right on the spot! He answered my calls right away and was true on his word. He and his teamate Mike were very professional and made sure they did the job properly for the long run. I highly recommend his team.

I had a hot water pipe split this morning during the cold winter blast we are experiencing. I called Paul Vona from Vona Plumbing and Heating, he not only answered the phone, but responded to my home within an hour. He assesed the situation and immediately went to work to repair the pipe. Paul was extremely pleasant and professional. His charges were also very reasonable. I would recommend him for any additional work on my systems.

My water heater busted and I had no clue what to do. Did not even know where my water shut off valve was. I called this number up and let him know my situation and he offers to FaceTime to guide to shutting off the valve until I’m taken care of.
I know ridiculous of me not to know my own shut off valve.
But he got here quickly and took care of me in a pinch on a Saturday before Father’s Day. Amazing work done. Super appreciative of this companies service.

I have never had such a positive experience with any type of service before. Trying to fix some plumbing in one of my units I called to get professional help. I try not to do this as I am pretty handy and hate getting stuck with large bills for something I could do myself. Paul answered on the first call. He listened to my problem and asked me to send him a picture. He called me right back and gave me advice to fix the problem myself rather than take the easy money. I appreciate the honesty. I appreciate not getting taken advantage of. I appreciate the help. If your looking for services, he is the only one I would recommend. I will only call him if I ever need something going forward. Integrity goes a long way and he has shown me that. Much appreciated!

Chris

Spoke with Paul on the phone regarding our malfunctioning central A/C. While he wasn’t able to come out due to his packed schedule, he still took the time to help troubleshoot and gave a recommendation on how to fix it. Everything is back up and running now! We’ll definitely be calling him again when it comes time to upgrade our system.