Atlantic-Pratt Energy

I have been using Atlantic Pratt since I moved to Weymouth. The service I have received from them has always been exceptional...even when they had to come out for an emergency oil burner visit on New Year's Day! I recently called them for my central air and asked for a service that was well beyond what my unit needed. They immediately removed charges for a "full maintenance call" and only charged me for the service provided. How's that for honesty? In addition, the woman who actually answers the phone is kind, courteous and helpful. She is the epitome of what customer service is all about.

They've performed two major projects for me - installation of a mini-split ductless HVAC system and the total replacement of the hot water baseboards in my house. Both jobs were completed professionally and economically and have dramatically improved my home. Jake and his crew are the best, as are Rachel and Diana in the office.

This is a stand up company. As a long time L&T oil customer I was happy to see they retained some of the techs after Atlantic Pratt bought out L&T. Dave came out (on time) to service my furnace he was professional and knowledgeable. My furnace is now quieter and more efficient. Starts right up no smoke and no oil fumes

We've used Atlantic-Pratt for several years and are very pleased with their services. The office staff is helpful in setting up appointments. The technicians are well trained and can answer any questions we have about our systems.

Atlantic Pratt has been providing me my oil service since 2015. Recently they installed a new high velocity air conditioning system from my current one that failed just prior to our heatwave. The service and advice from Jake and Joe at Atlantic was terrific and they continue to provide me with excellent service and take phone calls at anytime. Really appreciate they're professionalism and prompt service. Highly recommend them for any heating or cooling services and equipment.

Service tech was excellent. On-time, thorough polite knowledgeable.

Moved into a new home in Cohasset - the previous owners did not plan well. Our first day in the heating oil ran empty. I was a completely new customer to Atlantic Pratt, but they still jumped through hoops to get someone out immediately and restart our boiler. The two days later we had another issue with the boiler, and again they got someone out the same day. Some of the best customer experience I have ever received, from a customer they only began servicing that week - outstanding

I recently had Atlantic Pratt Energy perform the annual tune-up/cleaning of my home heating system. The service tech is a long time employee of Atlantic Pratt and has been to my home numerous times overs the years to service my home heating system. The service tech arrived at the scheduled appointment time and performed his work neatly and flawlessly, just as he has always done. With the cold Winter season approaching it's comforting to know that my heating system has been serviced by a consistently reliable service tech.
I have been a customer for over 35 years and Atlantic Pratt has provided excellent installation and maintenance service for both my heating and central A/C systems. Owners are always accessible and responsive to questions and the office staff folks are friendly and pleasant to interact with. I have recommended Atlantic Pratt to others because of my confidence in them.

Quality service and knowledgeable staff. They just replaced a large AC condenser for my central air system in the middle of the summer 2022 heat wave. They were amazing in terms of response to my call. A couple of years ago I had 3 AC/Heat splits installed in my house by Atlantic Pratt and was very impressed by their attention to detail and their consideration of the layout and look of the ducting on the outside of the house. Really great staff... friendly and responsive. Couldn't be more pleased with the product or service.

Responded quickly to my heating problem and resolved in no time. Very satisfied.