Hamilton Plumbing, Heating & Air Conditioning

It was a pleasure to work with this company. Service was very fast, efficient, and high quality. The pricing was fair, competitive, and honest. I will definitely use Hamilton Plumbing again and I highly recommend them. I'm delighted to find a company I can count on!

We had our gas hot water heater replaced by Hamilton Plumbing. Setting up the appointment was quick. Vernon and another guy showed up and replaced the hot water heater quickly. We got 2 quotes for the job and Hamilton Plumbing had the more reasonable price.

Had two minor services completed (leaking outside faucet replaced and gas line behind new oven replaced) and the customer service was excellent! Phone calls were always promptly returned, charges by the hour were reasonable, and the technician was friendly and most importantly knowledgeable. Highly recommend this company.

There's no good month during Baltimore's summer to have your A/C fail. Should it happen to you, I can't recommend Vernon and the folks at Hamilton Plumbing more highly.

The wife came home a day early from our vacation to find the A/C on the ground floor was dead. The temp was 87 inside the house. I called Hamilton from the road to make an appt and was contacted by Vernon soon after. He said he'd come by and look at the unit to see if he could troubleshoot the problem without access to the house.

He called me back an hour later and said he had found two issues and replaced the parts but couldn't tell if the fix was complete until he could turn on the unit. He came back later that afternoon and checked the freon on the unit that went down and also checked the other unit for the upstairs, which it turned out was low on freon too.

When he was done he explained in laymens terms what he'd found and detailed some other issues that were impacting performance but couldn't be fixed.

Summation: these folks go beyond the norm to provide quality service with an emphasis on customer service. Vernon is a rock star, friendly, efficient and knowledgeable. Job well done.

Hamilton was prompt, professional and reliable. They responded immediately (even after 9pm!), communicated well, and showed up when they said they would. Our issue was resolved in less than 24 hours. As new home owners with plumbing issues in just our first few days, they were empathetic to our situation and they're prices were more than fair. We will definitely use Hamilton again.

Found Hamilton Plumbing through a neighborhood post. They showed up when promised, fixed disposal, slow drains, leaky faucets, hoses and toilet. Very friendly, courteous, competent, and knowledgeable. Had all necessary supplies with them. Very reasonably priced, and told me extra tips for solving problems. Family owned business, really nice guys who enjoy helping their customers! I highly recommend them!

Came home to a very warm house on this hot summer day, and my compressor was just making a humming sound and not working. Called around to see who can help and left a msg for maybe 6 different repair companies. Vernon called me back (6:45pm) and said he may be able to come out in the morning. (8:25pm) Knowing it was hot, Vernon texted asking how i was and would be willing to help this evening and can be on his way! He is a lifesaver! He diagnosed what was wrong, changed a part and now the cold has been restored in our house! Thank you so much for your professionalism and willingness to go out of your way (even if it means leaving in a middle of watching a movie with your 6 yr old) to help out a person in need.

Our boiler stopped working this past Saturday when it was in the 20s. We called every HVAC company that we could find that was open and Hamilton was the only one that called us back promptly and could fit us in the same day. Vernon was out within an hour and able to repair our boiler even though he didn't have the exact part he needed. We so appreciate this company's promptness and professionalism!

This week I was in a bind and had a fairly serious plumbing issue in my only bathroom in my home. I originally called Hamilton Plumbing on Sunday and they asked me a variety of questions to determine the seriousness of the leak instead of coming out and charging me the emergency service fee. His honesty was immediately noticed. My work schedule was a bit crazy so I wasn't able to call back until late Monday and Vernon didnt hesitate to stop by to scope it out even though he was done for the day and back at the shop. We planned on Wednesday for the work to be completed. I was impressed with how hard he worked for 3 hours straight to fix my leak leaving bare minimum for me to do afterwards. Instead of cutting into the wall and floor like others suggested he was able to fix everything with just a small section of drywall taken out in the ceiling. He was efficient, professional, honest and personable. I will be glad to reccomend this company to anyone who needs work. I cant thank them enough for putting me at ease and doing an amazing job.

A few days ago we noticed water leaking from our water heater. Hamilton was so responsive, Vernon was able to come by a few hours later and was finished so quickly, replaced our water heater, really great service from Vernon! Thank you!