H & E Comfort Services

My apt was set for 10am-12pm and they called and asked to come earlier and they came at 9am. Very professional and very thorough with the inspection. They took pictures and showed me everything that came to their attention. Will definitely be contacting them again to do more work for me. They were awesome. I just wanted to point out how great they were because people tend to only post the negative and I had no negatives with this company. Highly recommend.

The technicians that came to my house to install my generator where very respectful and courteous. They informed me of every step that was happening. The company was also very accommodating to my schedule. I would recommend them to anyone.

These guys were very professional and knowledgeable about the job. I highly recommend!

This place is top notch! These guys are the air conditioning professionals!!! They show up exactly when they say they will! If not....a few minutes early! Professional service with great prices! True Air conditioner and heat pros! Generators too!!!
Give them a call.. you'll be glad you did😊 another happy customer here!

I am writing to thank two of your employees who came to my assistance on November 15th. I understand that their names are Brandon Eschete and Rashad (I did not get his last name).

My daughter lives in the Park Timbers subdivision in New Orleans. On November 15th, I was visiting and watching my daughter’s dog, Lucy, when she jumped the fence in the back yard. I am 70 years old and I have to admit, I can’t run as quickly as I used to. I ran up the street to try and catch the dog calling her name. I saw one of your trucks on the street and without hesitation Rashad jumped out and asked if I was looking for a big black dog. He showed me where she had gone and then he started to try and corral her toward me. She ran past me and just then, Brandon opened the driver’s door and called her. Surprisingly, she turned toward the van and jumped right over Brandon to the passenger seat! Brandon then offered to drive her back to my daughter’s on Yosemite Drive.

I cannot express how much this kindness meant to me. My daughter would be home the next day, and I was so worried that I was going to have to tell her that Lucy had run away.

These two employees saved my daughter’s dog and me. I just want to say that these two men deserve so much recognition because they went above and beyond that day. Your company should be very proud of them.

Please let them know how much this meant to me.

Wondering where my negative view disappeared? I wrote a few days ago?? Yes, I know they have glowing reports, however this was not my experience. Please read. It was $119.00 to walk through the door and this was not applied to total charge. The thermostat was changed and total bill came to $466.00. If buying retail, Amazon has the thermostat for under $50.00. That must leave $300.00 for 30 minutes labor???? When asked to see the bill, I was told they could email and to sign in these two lines. I told the tech how unfair the bill was and was told that's what they charge to put in thermostat ($350.00). I immediately texted Hayley and told her how upset I was at the cost of this service. It took 2 request to get a copy of bill and little did I know that what I signed was a clause that said if I signed it meant I had no concerns or complaints about the service. Had I seen the bill or was told about the clause, I would not have signed. The tech obviously knew I was upset and did not inform me that I waive all rights to issue a complaint with the company. I intend t file a complaint with the BBB. I think their prices are unreasonable.

Richard did a great job & was able to fix the AC fast!

Tony and hunter were very perfessional and nice i would recommend this company to anyone

Install of whole home generator, I was updated with every step, Tony was so helpful, professional and explained the process. The follow up after the install was timely and informative I will contact H & E for all my next A/C install or repairs.

the service technician were very professional at his job, it was a great experience he explained the reason for the repairs that I need, I’m looking forward for your company to do anything that I need on my HVAC unit system