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  • Onsite services

Pack HVAC Services Reviews - 54

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tylan Jones

My AC unit has had several problems with over producing condensation, electrical issues, past maintenance neglect, and Pack HVAC has basically restored it at a fraction of the cost of what a new unit would cost. Mardrel specifically, was very knowledgeable, time efficient, punctual, and professional. I’d highly recommend them if you want honest and a fair company keeping you cool in the summer and warm in the winter.

Nekisha

Mr. Pack showed up within 30 minutes of me calling. It doesn’t get any better than that! High quality work, and great customer service. Mr. Pack also took the time to explain things to me. I ended up signing up for their semi-annual maintenance plan. The next day, Ron came out to do a thorough cleaning of my unit. Very professional staff. Great company!

Micheal Chatman

I’m really satisfied by choosing pac hvac. I was waiting for accu temp for 5 days to fix my ac and finally decided to check around. Pack was 2,000$ cheaper and they came the same day and installed a condenser. If your reading this trust me this is the company to use

Taquilla Wilmore

I have used Pack HVAC Services for years now. They installed a new unit for me a few years ago and did not break the bank. They have done such a great job and have been so reliable that I never thought of using any other company. I have never had to wait on a repair. Whenever any issues arise, I feel comfortable sending a message and Pack HVAC is there no later then the next day. My unit stopped blowing cool late one evening and the owner came out that same night so I can sleep comfortably. This type of service is unheard of today. The really impressive part was when I had the new unit installed, they added an extended warranty from the manufacturer which has literally saved me thousands over the past 9 years. I would not have suggested or purchased it on my own but it has made all of the difference and I am glad they did it. If you are searching, look no further. You will not be disappointed!!!

Julie Gray

Our AC broke five years in August ago while my husband was on a business trip in China. I had to educate myself pretty quickly on HVAC systems. I met with three companies and decided to go with Pack HVAC for several different reasons. Mr. Pack didn't just quote me a price, he sat down and explained what SEER was, what variable speed was, and what my options were. I felt comfortable with PACK HVAC. Mr. Pack is beyond professional as are his employees. They are courteous, thorough, and I trust them without a doubt. Mr. Pack comes out twice a year to clean and inspect our unit and we have never had a problem. It runs beautifully, quietly, and has cut our electric bill in half. I have and would recommend Pack HVAC. I am also confident that if there ever was a problem, Mr. Pack would be here immediately. This is his company and the satisfaction of his customers is his priority.

Tisha Cavalier

Pack HVAC Services was exceedingly professional and prompt! I had same day service at night and needed a new motor for my AC and my fan that was no longer turning. He rapidly diagnosed the issue and thoroughly explained what was wrong; repairing the motor within minutes! I can't remember the last time I had astounding service from a business. I will definitely recommend Pack HVAC Services to anyone in need of service with their AC. This company is SUPERB! Thank you Pack HAVC.

Trent Boudreaux

Fixed my pvac system, got it up and running and no time. Easy to work with, great customer service.

Brian Thompkins

It was SUPER easy to make an appointment with Pack HVAC to have my home unit serviced. The pricing was at a substantial value and the service was great. I truly enjoy when businesses value their clients time and this was one of those experiences that enforced that line of thinking! I’ve already recommended them to friends and will continue to do so in the future!

Ghee Humble

Mardrel is very detailed and knowledgeable. His professionalism as a businessman is great.

Rhonda Wallace

This company is excellent. The service is superior. I had an emergency, a co-worker referred this company and I called. Mr. Pack immediately responded to my call & came out the same day. He repaired the problem, explained the issue very thoroughly & was very professional. I have recommended this company to all my family & friends. I have found a reliable & honest AC company I truly appreciate & trust. If you need AC assistance, call this firm, you will be beyond pleased.

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