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Amenities

  • Onsite services

Pack HVAC Services Reviews - 54

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brenda Edwards

I would recommend this company for all your ac/heating needs:very professional and knowledgeable. The owner gave us very good advice on the different models and helpful tips for maintenance. The owner and his employee worked nonstop to get the job done. They kept us informed every step of the way.

Carolyn West

After several companies declined services to install a much needed thermostat, the owner of Pack HVAC came out for same day service, arriving in a timely manner. Upon completion, the system was tested and worked perfectly. Fast, friendly, professional service. I recommend Pack HVAC for all your hvac needs.

Donna Ramsey

Pack HVAC is very professional. Our AC unit went out and he came out—the same day and repaired it within one hour. He explained the process as every step of the way and the price was very reasonable. Because of this, I will have Pack conduct routine preventive maintenance every 6 months. I am so glad I found this company!!!!

Myla George

If you’re looking for a company to service your AC/heating needs. Pack HVAC is definitely the company to call. Prompt, professional, knowledgeable and took the time to explain everything. My AC was cutting off and on for a few days. Called Pack HVAC and Mardrel came out the same day. Unfortunately the unit had to be replaced, but he didn’t hesitate with providing the necessary information to get a new unit in and installed to avoid us being in the heat. I’m truly thankful and grateful for his consideration and eagerness to resolve the issue. He and his employee worked diligently and quickly with getting the old unit out and the new one in, up and running. Now it’s like Antartica in here, lol. I would definitely recommend your services! Thanks Pack HVAC!

Meshone Williams

I called several companies and they all said it’ll be 6-8 hrs before they can even get back with me to check and see what the problem is , if they even answered. I Called PACK HVAC SERVICES AND MARDREL CALLED BACK IN A FEW MINUTES HE WAS A MAN OF HIS WORD, CAME RIGHT OVER AND FIXED THE PROBLEM IN A TIMELY AND PROFESSIONAL MANNER! I HIGHLY recommend using this company they will not let you down. They are the BEST!

Margaret Civella

I will always use Pack HVAC because they are focused on the maintenance and not the upsell.

A competing company told my dad his air conditioner needed freon and a new condenser and quoted $1,100 and tried to sell him a maintenance plan. I had a feeling the company was trying to take advantage of him. I called Pack and got a second opinion. Pack told me there were no leaks and the freon levels were fine and did not see anything that needed to be fixed.

The system is older so we discussed a reasonable plan and a timeline for when we would need to consider a replacement. Basically, we saved a lot of money, have a great maintenance plan in place, and have several more years of peace of mind.

Niocha Claiborne

My heater stopped working on one of the coldest days this month. After calling several companies, with no luck I was referred to Pack HVAC. They arrived in a timely manner, and the knowledge, professionalism, and great rates were un matched. My problem was resolved quickly. I would like to THANK Pack HVAC for their excellent same day service! My family and I highly recommend this company for any of your HVAC needs.

Lolita Grant

Got my generator today. Very excited, but more excited about the great work done in putting it in. No hassle, great service and quality work. I was also very pleased that they took the time to explain everything as they went along and what all I needed to do.

Shalanda Wells

I’ve been using Pack HVAC Service for some years now. The owner is always professional, when he come to your home he run test on the unit to see what the problem is. When you schedule an appointment they show up on time. Pack HVAC Services is honest and dependable. Their quality of work excellent. I strongly encourage Pack HVAC for all of your AC/Heating needs.

Keyanna Knighten

Of the many companies called when the air compressor on our unit went out, this was the only company that came out the same day as called. Less than 24 hours later, we had a brand new system installed and running. Fast, friendly, professional and affordable services. I highly recommend.

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