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    GW Heating and Cooling Reviews - 51

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Elizabeth Smith

    Amazing owner, staff and customer service!!! Zach was very knowledgeable in the available products and what would work best in my home. He took the time to explain the difference in the possible units and gave his honest opinion on replacement options.

    His techs arrived on time and were beyond polite and helpful. Zach also took the time to review the work, explained the process and potential issues I would have faced had I left the original unit in place.

    This company went above and beyond what was expected! Highly recommend this company for your HVAC needs.

    Jeff Williams

    I had a friend recommend GW heating and cooling to me and after getting a few estimates they were definitely the cheapest. They did a really good job of installing my furnace and cooling unit. They were punctual and professional while doing the work. I would definitely use again and recommend to other family and friends.

    Bryan Campbell

    GW heating and cooling did a phenomenal job on a full system install at my residence. Zach was incredibly professional. From the initial quote till the completion of the project he kept in contact to make sure the job was done correctly. I will recommend them to everyone I know.

    Marcus Sell

    We had been patching our old HVAC system for a long time and it finally died on us. We reached out to GW Heating and Cooling and Zach was very helpful and professional throughout the process. He even brought us a couple of window units to get us through the weekend until the crew was able to install new units. Everyone was very professional and the owner even came out to finish the electrical work late at night. Since the install, Zach has reached out a couple of times to make sure everything has been running great and that we were satisfied with their service. Great company with great people.

    Truston Humphries

    Having worked with a variety of HVAC companies over the past several years I can honestly say GW is definitely one of the best in Central Kentucky. The office staff is friendly, helpful and responsive. Their technicians are quick to arrive and diagnose the issue and most importantly their prices are reasonable. They even offer preventative maintenance programs that give a lot of my investors piece of mind. You can’t go wrong selecting this company for your next repair or entire system replacement.

    James Jeremiah

    Update: Gotta move these guys to five stars. They are great at making sure their work is done well, checking up on it if we have concerns, and are responsive to our concerns. Thanks so much, GW!

    Replacing the HVAC and duct work started poorly but ended well. (At the beginning, the company had some disorganization and internal communication issues to overcome.) However, they worked hard to finish strong. Special thanks to Dale for taking the initiative to listen to our perspective and for going above and beyond to make sure our experience ended well.

    Gary Black

    Another well-known company in town told me I was looking at an $1800 repair. I decided to get a second opinion. GW Heating came out, diagnosed it differently, and fixed it for $230.00. They were prompt, thorough, and did excellent work. That was four months ago and no recurring problems.

    Susannah Sizemore

    Great experience! Zach arrived right away to assess my HVAC system after it was vandalized. He even worked with my insurance company to make sure all repairs were fully covered. They went the extra mile start to finish!

    Sarah Romine

    If you're looking for work to be done correctly and in a timely manner this is the company to choose for all your heating and cooling needs. Zach was very knowledgable and answered all the questions I had. Great customer service goes a long way. The service received met all expectations. There is no doubt I'll be recommending this company to family and friends!

    Abby Rodgers

    GW Heating and Cooling is a great family owned business. They have always gone out of their way to make sure that my family and I are taken care of, and in a very timely manner. I have and will continue to recommend them to anyone looking for a great and very professional business to address all of my heating and cooling needs.

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