Hanna Heating & Air Conditioning

Mike Ferland was an excellent service person. Besides his service on the furnace, he was very informative on many questions I had about the furnace and other electronics related topics. He provided an excellent value added service!

Diagnosed furnace problem as bad pressure switch. It quit again after a few days. Then they said it was cracked heat exchanger and I need a new furnace. I called Fahnestock and they tested it and said it was fine, just had a plugged intake vent. That fixed it. Nice folks, but they should give me my $200 back.

The most honest heating/ac company in Wichita. Had an AC that wasn’t blowing out cool air. Hanna came out & said all we needed was a new air filter; because I burn too many candles, the wax built up in the filter 😳

I called about my a.c. unit that had been acting up for awhile. I called after hours, after putting up with exhausting heat all day I couldn't take it anymore, Mike called back within 10 minutes and was polite. He made it out quick and got to work fast. It didnt take him long he knew what he was doing and was very polite and kind. 10/10 I would deffintly recommend him to any and all friends and family.

I initially didn't like the service. We were sold a furnace we didn't need when it was only a wire that was disconnected. This was escalated to the BBB. Hanna agreed to give us a partial refund, but admitted no wrongdoing.

Hanna is great. They usually fix the problem the first time, and the billing is always clear. I do appreciate Hanna!

Worst place ever! STAY AWAY FROM THESE CROOKS! Other places will replace your coil for less than $800 , these CRIMINALS. Want $1500! They came out and charged me $348 for Freon when I could have been charged only $80 from another local company! Stay way from these thieves! The guy laughs at you if your a woman and just talks over you...rudest people Ive ever dealt with! RIP OFF!

Everyone at Hanna is first class. I called and serviceman sent right out. Very polite and knowledgeable. They found the problem and fixed it. Will definitely recommend them.

Had them come out and do a routine checkup on my heating and air system which I knew would require the addition of refrigerant. What I was not told up front was there was a $250 minimum charge for charging the system regardless of how much they put in. If I had known that I would have used someone else who charged by the pound. By the time I factored in having another service call from another company I went ahead and let them do it. They only had to put in about a pound of refrigerant. I called several other heating and air dealers to see if this was the way the industry was going. Maybe it is but everyone I called at that time said they charged by the pound to recharge a system and the cost was not $250 for less than a pound.

Needless to say I will not use them again. The technician even apologized up front when he explained the pricing and was uncomfortable with this charging this much.

Johnny Combs and Hanna Heating and Air has always gone above and beyond to help us even when it wasn’t the most convenient of times for him! I would highly recommend using Hanna Heating and Air and if in the Wichita/Andover area Johnny Combs!

Josh Axline
Satisfied Customer