Summit Heating and Cooling

Casey, Nate & Dillon were sent out to our home to install two new HVAC systems. They were professional and worked long, hard days to get the system installed, tested and working timely. All 3 went out of their way to answer questions and get concerns or requests handled to satisfaction. We decided to upgrade thermostats midway through the install and Casey was very helpful providing some extra attention to detail and customer concerns/questions to make sure the final result was good. The impression is that Summit wants its customers to be happy and feel like they got a value when the install is complete.

This company is simply the best. Customer Service from schedulers to technicians is outstanding.

Always on time. Always communicative. Very professional friendly. Highly recommend!

After 25 years, it was time for a replacement on my AC & furnace units. Since I was not pressured to get a replacement right away, I researched extensively HVAC companies in the area to find the right fit for my wallet and future maintenance service the heating and cooling company would provide with their annual inspections. Out of 5 companies interviewed and bids provided, I selected Summit Heating & Cooling. First Summit had an excellent representative, Mike, to come out. We spent almost 90 minutes to go over the units they had and to narrow down which AC and furnace units would be best for my home. Mike was very courteous and nice and made it a special point to wear a mask and shoe protectors during the whole time. He is very easy to talk to and was able to answer all of my questions. He provided a bid and never pressured me to go with Summit. Once I settled on Summit, as a result of their great product line and fairness in price, Mike set an installation appointment convenient to my schedule. Even though Mike assured me that the units would be installed correctly and tested before the installers left the premise, Summit has an additional service in which a separate technician would come out usually within 48 hours to re-inspect the whole installation and re-test the units. This extra service actually swayed me to select Summit. The other 4 companies do not offer this service to make sure that all is perfect on your new installation. The installers, Nick, Ryan and Michael arrived on time and were very polite and professional during the whole installation process. They were very efficient and never wasted any time during the installation. They completed everything in one day, tested both units before leaving, and did a superb job on cleanup. The only thing they were unable to complete was to switch out my current AC fuse breaker from a 50amp to a 30amp. Unfortunately, Covid has caused a shortage on 30 amp breakers in the KC area and had to order one. If I had a second home and needed another AC and furnace installed, I would request these installers again. They are a great team! As expected, Summit had their inspector, Justin Stinnett, come out in a couple of days who reinspected and tested both units from top to bottom. Justin is very kind and polite and really knows his profession well. Great guy and tech! And just recently, Summit had another technician, named Street, to come out and switch out the switch breaker on the AC unit. Street is also a great guy, kind, and very professional. Like all of the other named technicians, he was on time for the appointment and called before coming out to my residence. Street answered all of my questions and was very thorough in his answers. Overall, I'm very satisfied with Summit and really believe that I made the right choice in selecting them to perform the installation. They are definitely a 5 star out of 5 company and I highly recommend them!!! I look forward to having Summit perform the annual maintenance over the life of the units! To all techs involved, Great Job You Guys!!!

Mike was fantastic! He came out, discussed options for a tankless water heater, an air filtration system, and a whole house humidifier. He recommended the best ones for our needs and had an install date set up immediately. The crew came out, were very professional and ensured they cleaned up everything they brought in. Will always use Summit (they installed our HVAC last year) and will always recommend them!

Great Company from top to bottom. They replaced my whole HVAC system and they did a GREAT job. Keith B. and Mike S. did the install. They showed up on time and were clean and professional. The install looks top notch and they took the time to do a few extra things to make the system better. Hats off. I really appreciate your Work

Everyone we had to interact with at Summit was professional, friendly and helpful. From calling to set up appointments, installation months ago, financing and maintenance- they’ve been wonderful! Special thanks to Victor E. And Jeff (who came out today) we appreciate you making this as painless and smooth as possible!

I've been using Summit for a couple of years and I feel they've been a good partner. They don't try to upsell things I may not need like I experienced with bigger box providers. Jeffrey was my most recent tech and my appointment was fast, efficient and Covid-safe.

We had Summit heating and cooling replace our HVA system in 2019. It has run flawlessly. We’ve also use them for scheduled maintenance. Today we had a scheduled maintenance visit from Jeffrey The technician called 15 minutes prior to his arrival. He was professional arrived and on time. On arrival he was masked with appropriate PPE and put on shoe covers at the front door.

We went directly to the furnace where he worked in an orderly and efficient manner. He answered specific questions politely and knowledgeably.

Jeffrey also offered a new product that could be added on to our system. He explained its purpose and benefits. I made some notes and told him I’d like to do further research on the product. There was no pressure for sale on the item today which I appreciated.

All in all it was a very good experience. Thank you Jeffrey and thank you Summit for a job well done.

Clearly this place doesn’t need another five star review but here I am. They were so responsive to our call and were at out home in less than 12 hours, though they did offer to send someone out at midnight. The tech was super helpful and explained everything to my husband and was clear on prices. He fixed it in under an hour. My husband doesn’t care about reviews but he was so impressed he told me get on here pronto and leave one. Thanks again Summit!