Prairie Center Plumbing, Heating and AC

Great customer service. The best guy on their service team is Rob. Very friendly and ontime with his service appointment. Came out to trouble shoot an alarm on my geo thermal unit. Determined the problem (defective control board) and ordered the part. The following week, he came out and replaced list and problem fixed. Part was replaced at no cost since unit is under warranty and service was very reasonable. Best part, the office returned my check for the service after we discovered that the manufacturer warranty also covers the services fee. Thank your again for a great customer service.

We worked with Jason, one of the co-owners, and he was fantastic. He came out to look at our system the next day after calling. He gave us reasonable options and spent weeks answering all of our questions. The crew who installed our furnace and water heater were professional and tidy (which is important when you have two little kids). We’re so glad we were referred to them!

Prairie Center made the time to come to our home with less than 24 hr notice. Robina had the tech Jason come and look at the AC issue. He fixed us up within an hour! Great service!

These guys are the best! I called needing a new AC, they walked me through it and recommended something that was better than what I thought I needed for less $$. Then in record time they showed up at my home and added the new AC unit, working awesomely... very professional, super nice guys and were done in a few hours. Amazing. Highly recommend them, I think you won't go wrong ever.

Our HVAC was not working due to the storm last weekend. We call Prairie Center and was scheduled for later date but I called the next day and explain my dilemma we were upgraded. I want brag on the excellent customer service and the service technician, they were friendly, they listened and solved the problem expeditiously. You guys Rock!

I called in late in the afternoon and spoke with Robin. She explained that it was late in day and that it would probably the next day before they could send someone. My daughter and Grand kids would soon be home with no heat. To my surprise they sent someone out and had the heater fixed. Above and beyond service! Thanks again!

Recurring problem with office staff. Great work done by installer/repair teams. I've left vmail messages over the course of the last 10 years that were never returned. I had to keep calling back. Each time told: never got your message. Today takes the cake: they hung up. Hopefully our extended warranty is up soon so I don't have to deal with this anymore. So frustrating - every time!

Prairie Center does a great job! Quality craftsmanship and good service at a fair price. I recommend PC to anyone who needs HVAC or Plumbing work. They're super nice guys.

Quick , reliable and professional.. Rob arrived within several hours after we called, quickly identified the problem and replaced the defective igniter.
We now had heat.
We appreciate how quickly Rob got here because we called about
Five PM on Friday.

As a former employee of this company, I would not hire anyone else in the metro. The family owned business does great work at a fraction of what the big companies charge. From the owners, office staff, and installers you will hard pressed to find anyone comparable. Had I not started my own company, I would go back to work for them in a heartbeat. If that doesn’t say something, I don’t know what will!