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Goff Heating and Air Conditioning Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kathryn Britton

Cleaned our ducts and vents for furnace and AC. They also cleaned the vent for my gas clothes dryer. Very pleased with their work. Always on time for appointments and phone when the are on their way if you are not the first appointment of the day. Quality work.

Mark Lambrechts

Goff delivered a great experience from sale to installation & I'm sure their service will be equally pleasing. Having a 25 year old system that sounded like a cyclone...always worrying about it starting & wondering if it was going to shut off...Wow, what a change with the new Bryant...quiet, efficient, even heating & a smart thermostat that does it all & a nice, neat & clean installation. Justin in sales presented the options & answered all our questions & the installation team, Chuck & Alex, always wore their masks & took pride in their workmanship, spending the time needed to do it right & went the extra mile to fulfill requests. Great job to all at Goff!

Deb Snell

Justin was honest, responsive and gave me detailed options. The installation team was on time, polite and efficient. The office personnel was helpful and friendly. Goff Heating was recommended to me and I would highly recommend them to anyone who needed help.

Kory Lantz

Goff was so easy to work with. Responsive. Friendly. Honest. Their customer service is off the charts too. I highly recommend.

Tim Höernle

I had used another major Michiana HVAC company to service my furnace and A/C semi-annually for several years. They’ve had some good employees over the years but lately they’ve tried repeatedly to pressure me into spending $12K-$18K to prematurely replace my system on the basis of false issues. They said some surface rust on the faceplate of my heat exchanger represented a serious safety issue. Six months later they said my air conditioner needed some R22 refrigerant, which they no longer carried, implying my A/C was obsolete and needed to be replaced. I felt these were self-serving pretexts.

I then called Goff on the recommendation of neighbors. They were very responsive. First Joe came out to look at the system as a whole and discuss my alternatives. Then they sent Shane out to test my A/C. Goff carries R22 refrigerant to service customers’ A/C’s built before 2010; this just seems good common sense for any HVAC servicer. Shane said my A/C appears to be working well and saw no need to add R22 or do anything else at this time.

I appreciate the integrity and professionalism of both of these gentlemen. When I do need to replace HVAC components, I’ll look first to Goff.

Terry Bader

We had Goff provide spring service/check our Air Conditioning system. Brandon conducted a very thorough system check was ver polite and courteous. No issues were found after a very professional job was completed. We feel confident that we will not experience any issues during the summer. Great job.

Michael Portolese

I have relied on Goff for both my home and business for installation of a new system. In both cases, they were very professional and did an outstanding job. I wouldn't hesitate to recommend them.

james cretacci

Joe was great 👍🏼 Very knowledgeable and knows what he is talking about.

Denice Koen

We have used Goff for several years now. All of the technicians we have had are timely, polite and efficient. They know what they are doing and the prices are reasonable. We will continue to be a customer.

aubrey espick

We were experiencing a small issue with our furnace and I called them for advice. It was in the evening on a Sunday so I wasn’t sure what to expect. They were extremely helpful when I called and quick to respond. They were able to send someone out the next day and our issue was resolved quickly. I will definitely call them again when needed.

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