Ken Maddox Heating & Air Conditioning

This is the contractor that my builder uses to design and install the HVAC systems in their homes. The system started short-cycling upon first use. Then, I found out that I am unable to heat or cool my entire home due to bad design. I have a zoned system and I can currently only heat or cool one zone at a time. I have had three different HVAC companies out and all have reported that the ductwork design was insufficient for the system that was installed. I have been trying to get an explanation on this for months only to be told "the owner is aware and is supposed to be getting you something soon". I call back weekly, they take down my information and say he is aware, and then I hear nothing. I have never received such a run-around from a company in my life.

Michael was very diligent and explained to me what was causing our heater not to work. He then fixed the problem very quickly. I would definitely recommend Ken Maddox Heating & Air Conditioning to friends and relatives.

Installed a non-functioning HVAC unit into our new home. Made 10 service visits to "correct", but is still nonfunctional. Now they are demanding more payment to further service it. Incompetent and dishonest company.

Great service! Thorough check on my heating system for the fall checkup as was the check on the A/C system in the spring. Nice to have a reliable and honest service company as well as a dedicated and competent technician!

I manage properties. Had an Emergency. These guys answered and responded immediately! Didn't require payment until service was rendered! Very Pleased! Great Job! Will keep them in mind for future needs.

Very professional service. I am very satisfied this service

Honest and friendly! Michael came out to look at my A/C and was able to fix the problem and took time to show me things about my unit. Highly recommend!

Office staff follow through needs a lot of work. The closing process on my house is being delayed because I am still waiting on their invoice which was supposed to be emailed the day after the service call.

I called to see if I could have some pallets for a home project and they were very accommodating

Friendly, reliable, reasonable on everything from customer service to price.