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    Durham Heating & Cooling Reviews - 8

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Melody Miller

    We've used this family owned business for many years and have always been extremely pleased. They go out their way to make sure the customer is pleased. Very honest and dependable people. I'd highly recommend them to anyone.

    James Fender

    Honest, reliable, and dependable. They have come out on the weekends twice for me without even charging a weekend rate. Mike gives you an honest assessment of your equipment and options on repair or replacement and the pluses and minuses of your options. Definitely recommend!

    Meghan Miller

    Since any review given on here that is 3 stars or less is deleted, I thought I would make sure to get back on here and give 1 star AGAIN. Don’t use this company. You will absolutely be ripped off. You’re welcome.

    Roy Reynolds

    Durham's Heating and cooling is the best AC service we have ever used. Honest, thoughtful professional who evaluates the situation and recommends what is best for the home-owner, not his bottom line.
    Quick service, professional work.

    You want the long version? read on.
    We bought our house 5 years ago. The Hvac unit is 13 years old. Two years ago we had to have it serviced (not cooling) by another company, they suggested we just replace the whole unit at a cost of several thousand dollars. We said lets wait. Last June we lost cooling again, we called Durhams on a recommendation and he was not able to find a specific leak (just like the other people the year before) but Durhams suggested that we wait and see. "If the leak is so small that it takes that long to loose coolant and everything else is in working order, let's live with it till next spring and see if it needs replaced". Fast forward till today, (13 months later) over the weekend the coolant got low enough to not cool any longer. Durhams comes out, checks for leaks, checks out system, refills refrigerant, and says that we should wait. Due to the age and design of the system, replacing just the coil will be difficult to find and everything else is in good order, so we should wait till next spring.
    What a great guy. He knows we are hard working (paycheck to paycheck) people who can't just splurge on a new hvac system without a real need. Will we need a new system someday, yes, Did we need it two years ago? NO. Do I need it today? NO. Great to see a professional who is people first. Two years of service calls and refrigerant cost still less costly than 1/10th of the cost of a new system. When the time requires the a new system, we will use Durhams.

    Ruth Ann Doolen

    Don't hesitate to call Mr.Durham. He's fast efficient and honest.

    Ryan Lee

    Fair pricing with great service. Don't call anyone else.

    Jamie S

    Fast, friendly, affordable and excellent service! Highly recommend.

    Teresa Lavender

    The most honest and trustworthy family owned business there is! !

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