Lowers HVAC

In the beginning, Mike Lowers and Ed were responsive. Later on, another employee actually screwed up our water heater. We complained, they would not listen and the job was never completed, but they still charged us. They actually charged our credit card without approval or notification….so be careful and do not pay them on credit card. We came to know later when we received our credit card statement. They save (Maria - Mike’s mother does the accounting) this credit card information without customer’s knowledge.

My AC stopped working and I called Lowers because I've seen several people that I know recommend them. The technician showed up the same day and was VERY knowledgeable and professional. When I didn't hear back about the price for a new unit, I called the office. The individual who answers the phones was incredibly rude and unprofessional. I did later hear back from the technician with the information I was looking for, but I just couldn't bring myself to call the office back and do business following the way I was treated on the phone.

At first, the owner, Mike Lowers, was very pleasant and easy to work with as he was installing the entire HVAC system for my new house during the construction phase. Not being an expert at HVAC, I thought everything was going smoothly. Shortly after moving in, I noticed our geothermal system was making excessive noise. During further investigation, I read the manual that came with the unit on how it should be installed. The manual said that certain vibration isolation steps should be taken by putting a rubber pad underneath the unit and isolation the unit with a soft duct transition before going to the sheetmetal ducting that runs through the house. Mike did none of these. When I questioned him on it, he became very angry and unable to communicate. He would never come out and resolve the installation. I had already paid him his money at that point in time, so he had no reason to appease me. After having enough of trying to deal with Mike, I called a more reputable and larger HVAC company to come out and take a look. Within 30 minutes, they had identified multiple issues with the system, from the sound isolation, improper air flow through the house mainly due to the air supply and return lines being undersized, and the fresh air exchanger was not installed properly. This is all now going to cost me thousands of dollars to fix after the fact and most likely shortened the life of my HVAC system. I would definitely not recommend Mike for any new house installs especially if they have a geothermal unit.

Mr. Mike Lowers and crew did a professional job installing a new heat pump system at a fair price. Unfortunately the outdoor unit had a manufacturing defect that was complex and hard to detect but was confirmed by the mfgs Rep. Mr. Lowers took it upon himself to install a different unit at his expense and went beyond what is the norm in the service industry. The owner(Mike Lowers) demonstrated that he is an honest professional with integrity. I highly recommend Lowers HVAC if you are in need of a heating and cooling expert.

Recently switched to AirTech (as many friends have). Hated to do it, but (IMO) they need to sub out their call center lady. She could be nasty and I wasn't confident accurate information was be given or received.

Absolutely the best! We love working with these guys for our home and business HVAC needs. Amazingly prompt, cost-effective, and friendly staff. Highly recommended!!

Super friendly. Great customer service. They know what they are doing and get the job done well! I would definitely recommend Lowers HVAC to anyone!

February of 2017 my house was colder than normal when we return home from work. I called and thankfully they were able to come within an hour and fix the issue. Thank you so much!!

Guy that came out answered all my questions. Serviced my unit was a ton of help and very nice!

Great bunch of guys to have do your furnace or ac