Heritage Heating & Cooling

Could not be happier (and now much cooler) with Heritage! They installed our new HVAC today and they were quick and courteous. Since one part of our HVAC was newer, they told us that they didn't need to replace it, thus saving us a ton of money (I doubt some of the big companies would have done that). They are also 24/7 so it's great to know of a good company that can come out anytime you need them.

Bryan was an exemplary technician and a fine representative of Heritage. He showed up on time, was friendly, courteous, and knowledgeable.

Heritage Heating and Cooling were excellent to work with. They are knowledgeable and efficient. I had several issues with my furnace, and they figured out the problems and fixed everything in a timely manner. I was very impressed with their professionalism.

Outstanding service and FAST response time! Jim was knowledgeable, professional, and a pleasure to deal with! Will definitely use again!

The heritage team is spectacular. They arrived for each appointment exactly on time. Jim and his team were cordial and professional. He looked for simple low cost solutions first, and worked to make the situation as cost effective for my family as possible.

I agree with all the 5 star comments I see here, defiantly reach out to Heritage if you need heating/AC work!

The crew at heritage is top notch! They are experts at what they do and they install American Standard, which is the #1 brand. Google it if you are curious. Jim, the owner, is very personable and is a perfectionist. He was down in the crawlspace making sure all of the piping was just right and he had his guys come back to re-level the newly installed HVAC system when he noticed it had ever so slightly settled from two days ago when they installed it. I converted from an all electric system to gas and I am just waiting for Ameren to run the gas to house and install the meter. Freddie what is the primary technician on the job and is literally my neighbor. You quickly hear his expression of “that’s too easy boss“ when interacting with him. Family owned business and now I have the peace of mind for at least the next 10 years.

Called when my A/C was not working correctly. Main Office was helpful and prompt with getting me a service tech. The Technician (Freddie) was excellent and knowledgeable. He walked me through me problems and gave me plenty of options for a solution. I didnt feel like he was talking down to me or presenting me with only high end expensive options. The works was done quickly, quietly, cleanly, and safely. I highly recommend them.

Our air conditioner went out on very hot Sunday morning. I called Hertigage since they were listed as open on Sundays. They had a technician out in an hour. (Freddie) He was very professional, polite, and helpful. He explained what needed to be done, what my options were, and what the costs would be. He was able to get us back up and running in under a half hour. I also liked that they send you all the technicians information before they come to your home so you know who to expect. Will definitely be using Hertigage again in the future.

Starting from the call to having my AC back to normal, my experience was spectacular! I called Heritage late on Saturday after 7pm to get an estimate and asked a few questions. The responses given were very on point and professional. Heritage scheduled an appointment on Sunday, arriving right on time with a smile and professional introduction. To gain better knowledge, I watched the technician, in which he educated me on a few points, so I better understand why a recharge was necessary and what to expect when the repair is complete. Again...right on point! I was relieved to feel my house quickly cooling down from 85F to 74F in 30 minutes or less! In the future, I will not hesitate to give this local company a call they are very professional and honest!

Seriously the best company. A year ago they came to see our broken unit same day. We decided to replace and convert our furnace to gas. They had both the AC and furnace installed ASAP. They were easy to work with and did a great job. Our bills have been much lower with the new units saving us up t $100 some months. They have still provided us great customer service with any issues we have had!