Heritage Heating & Cooling

On Super Bowl Sunday I woke up to my furnace not working. I was not keen on the idea of trying to enjoy the football game in a cold house. I thought that I would have to wait until Monday to get a repairman out to diagnose and repair the problem to avoid an outrageous pricey service call. I searched for a heating and cooling repairman that had 24/7 service. I came across Heritage Hearting and Cooling Company that had received good reviews. Before I called I prepared myself for an expensive service call. To my surprise the company provided a very reasonable quote over the phone for immediate and deferred service. I elected to have the repairman come out immediately. Jim arrived at my home on time and after asking me a few questions about how the furnace was acting prior to his arrival he diagnosed and repaired the furnace with ease and no added expense. Jim provided excellent customers service. I will pass this company's name to my friends and neighbors. Thanks Jim and I look forward to working with you for all of my heating and cooling needs.

Absolutely fantastic. I purchased a service plan with them and they came out and took care of things quickly. I unfortunately had a bad install on my 7 year old system and just had to have it replaced by Heritage. Great price, great install, great service. You don't need to call around to get the best price. Call these guys and they will give you the best value. Period. Plus, he's a Vet and he takes care of Vets. Can't say enough good things about this company. They are going to be my go to from now on!

The 3 gentlemen from Heritage were very friendly and professional. Their installation went quickly and smoothly without any problems. They were courteous during their work and were careful to explain in detail all questions we had during their time at our home. Overall, very pleased! So far, very happy about our decision to upgrade our heating and cooling systems with them!

Heritage,

Wanted to get my AC unit checked out/cleaned. Heritage was able to send a technician in a timely manner (within one day of calling). Technician Ben J came out... Excellent customer service. Came out and checked out the AC unit and cleaned/serviced it. Very professional, courtesy, and great interpersonal skills. As a fellow vet I am glad to see another vet doing well for himself. Will definitely keep Heritage around as my go to HVAC guys. Even joined their hell of a deal Membership program.

So impressed with Heritage. Our Boiler began emitting CO just over a week ago. We had Bel-o in for a service call because their name was on the boiler. $255 later we had no solution and a recommendation to replace a boiler. Bel-o came over for an estimate the next day and I also called heritage due to their highest rating for O’Fallon. Heritage had an estimate back to me the next business day with a plan to have the heat back on within 3 days. When Bel-o came over for the estimate they continued to discourage me from the products I was interested in due to cost... luckily I chose to go with Heritage due to the excellent customer service and quick turnaround time. (Bel-o informed me no one would be there to work for approx 3 weeks, and I never received an estimate from them - Heritage already had the boiler installed and the heat working!!).
So impressed with the customer service and workmanship. We will be using Heritage for all our future heating and cooling (and plumbing) needs. More than satisfied. I would discourage anyone in the metro-east from using any other company.

Cole came out and diagnosed the issue quickly and fixed the problem. He did an awesome job and informative about what was going on. Very appreciative of that.

Did not know about this company and when we return we will be signing up for the maintenance plan and an evaluation to make the house more comfortable upstairs.

Glad I called them.

I am extremely happy with Heritage. They took the trouble to make sure I was happy and satisfied. I recommend them highly. You won’t be disappointed.

Heritage Heating & Cooling just did an amazing job installing our new furnace. Excellent customer service, excellent price, the installer was extremely knowledgeable, professional, conscientious, and efficient. We are EXTREMELY satisfied with their work, and our new furnace. When the installers left our home, we had a quieter better furnace and absolutely no mess. My husband and I HIGHLY recommend Heritage Heating & Cooling!!!

Explanation and bid on mini-split AC system this week.
(New boiler installed 1/2020.)

Jim and his team are great. They replaced our furnace in the fall of 2016. Honest, quick and affordable. Our AC went out midweek this past week, the hottest week of the year, and they were at our house at 7 pm to inspect our unit. We needed to replace and they were able to replace next day. Again, honest quick and affordable.