TemperaturePro Heating, Cooling & Indoor Air Quality

Questions were answered, service call was efficient.
I have not made any service decisions yet.

I call this company out twice for service and they got my AC running both times for a short period of time. The company is extremely expensive. On one occasion the technician came out and informed me that he cleaned my unit and serviced the AC unit, however $900.00 later the unit was still not working. I called Climate Master Mechanical Contractors, Inc. and had the unit service again and one part was replaced it took the guy 20 minutes and I haven't had any issues with the AC unit. The new service guy showed me how dirty the AC was and informed me that I would need the AC cleaned, but wait Temperature Pro just charge me $900.00 for a AC cleaning. Crazy

Technician Ryan Boss was very knowledgeable, he took his time to go through my hvac system and explained everything to me. Highly recommended.

Dryer vent cleaning. Robert did a great job. He was very thorough and professional. I would highly recommend Temperature Pro.

Very professional. I received texts to keep me informed on when they were on their way and what my tech looked like which I appreciated very much. They wore protection on shoes and a face mask because of the pandemic which is good. They were very polite and professional.

Edgar and assistant were very professional and did a great job. The price was very reasonable and I would highly recommend Temperature Pro.

Awesome service and staff. Easy to schedule and quick and clean installation. We got a new air scrubber for our home and could not be happier. Will definitely call them again.

Technician Tyron Blew my circuit board due to an incorrect igniter installation on a single digit night and acknowledged he did it but wanted me to pay a $250 after hours fee for someone to open the parts shop to get the replacement main board if I wanted it that night or it would be at no charge if I wait until the morning. Wasn't going to pay $250 so I reluctantly waited until the morning. Next day, same tech Tyron was their 4 hours more causing me to loose my dental appointment and needed to escalate because furnace was now doing something completely different and not starting. Escalation tech Scott came over with a silent attitude like I was the issue but after a hour of further troubleshooting, found the new cheap aftermarket circuit board they used by the way instead of Bryant original had been improperly installed by one wire. Then, they forget to bolt down the exhaust which could have popped off at any time and killed someone. Called and got escalation manager Scott on phone and said they would come back and install the missing screws and would not be a charge only if I didn't install and other parts? Never ever again.

Reply to owners response bellow: Sir, it was exactly as stated. It was presented as either wait until the morning or I pay a $250 fee to have someone open the parts supplier location you use. Tyron actually called someone prior to relaying these options to us. My wife was there also and confirmed this is what was said. Also, If your policy is not to render service to a dismantled igniter then why did he? Nothing was said to that.
You can sugar coat and rebut everything I said in my review but as most know in these situations, it's just a face saving PR measure to shift blame and discredit the customer. I assure you I wouldn't have wasted my time with this review if these events weren't true. The worst part is not one but two techs left with the exhaust being unsecured to the furnace which could have came off at any time and killed someone but Scott was doing nothing but giving me a second attitude and implying another service charge to come out and install the exhaust screws the next day I called. I'm sorry but given all these events and a lost dental appointment, the service should have been no charge. I have worked in a technical field for 25 years also and customer recovery is just as, if not more important.

I have a fairly elaborate Geothermal heating system and was looking for someone local for repairs, so I decided to give TemperaturePro a try with the annual maintenance and tuneup. Scott was on time and spent alot more time on my system doing a very thorough checkup and cleaning. Very very impressive ! He checked parts of the system that the other guys never did. I'm so glad I called TemperaturePro; they're now my goto company for repairs. Please thank Scott for me. Thank you

Our Tech. Ryan was very friendly, on time, knowledgeable, and offered several options.
Looking forward to doing business in the future.