Jayson was our tech and was very kind and knowledgeable. Explained things in a friendly and easy manner so nothing was confusing or left as an unanswered question. Wasn't phased by our toddler's antics and took care of everything he needed to. We've used Castle for a few years now and they always get things taken care of in a timely fashion and friendly manner. They're pretty great!
We arrived home after being gone a couple of days to find that our air conditioner wasn’t cooling the house. We called and an hour later Neil was here and replaced a capacitor that had blown. We are up and running just a couple of hours after finding there was an issue. We really appreciate the great service Castle has always provided!
They cleaned up after themselves very professional and thorough .Did a fantastic job looks a lot better than the old furnace. They were very good at answering questions and giving me options. I've already recommended them to my neighbors I also want to mention Colton and Austin were very polite and extremely professional
Our 22 year old system was acting up and Steven came out to check it out. His thorough inspection and assessment of the situation were very helpful. He presented the options and gave a personal perspective that was very helpful in our decision making process. I could not have asked for a better first experience with this HVAC company.
I highly recommend this company. We couldn’t have asked for a better technician. Steven explained everything step-by-step and he was very proficient, personable, and timely. We requested his service as a second opinion, and he was able to save us over $1,000 from what we were quoted from the first company. The other company was going to replace a very large component, but Steven was able to determine that is was actually a smaller component that was the main issue.The AC is now blowing out ice cold air, and we are so satisfied with the service provided by Steven.
Jayson was very professional, on time, and was great in explaining everything to me. Highly recommend the Castle Home Comfort team! They always take great care of my business and have very fair pricing!
Austin was my tech & he was very personable and respectful. Efficient and thorough with his diagnostic. Explains the problem well. Representative on the phone was also very upbeat with positive attitude. Gives you a heads up if things are running late. Overall, highly recommend!
I swear! I was so impressed with Austin and the company itself. Arrived on time, polite, professional and informative. When Austin and I spoke, he knew his business. He praised his company. That praise spoke volumes for me. Yes! I would highly recommend Austin and the company!
Castle installed a new furnace and AC compressor in our home. We are 100% satisfied with every aspect from beginning to end. Their timeliness, respect, knowledge, and communication truly makes Castle an amazing company. We will recommend to friends and family.
Adam was very professional, explained in a way you could understand the problems he found during the maintenance inspection. We feel he is a great ambassador for this business
Barbara Roller
Jayson was our tech and was very kind and knowledgeable. Explained things in a friendly and easy manner so nothing was confusing or left as an unanswered question. Wasn't phased by our toddler's antics and took care of everything he needed to.
We've used Castle for a few years now and they always get things taken care of in a timely fashion and friendly manner. They're pretty great!
Janet Roadcap
We arrived home after being gone a couple of days to find that our air conditioner wasn’t cooling the house. We called and an hour later Neil was here and replaced a capacitor that had blown. We are up and running just a couple of hours after finding there was an issue. We really appreciate the great service Castle has always provided!
Rick Wallace
They cleaned up after themselves very professional and thorough .Did a fantastic job looks a lot better than the old furnace. They were very good at answering questions and giving me options. I've already recommended them to my neighbors I also want to mention Colton and Austin were very polite and extremely professional
Aaron O'Connor (StockRider)
Our 22 year old system was acting up and Steven came out to check it out. His thorough inspection and assessment of the situation were very helpful. He presented the options and gave a personal perspective that was very helpful in our decision making process. I could not have asked for a better first experience with this HVAC company.
Victoria Melecio
I highly recommend this company. We couldn’t have asked for a better technician. Steven explained everything step-by-step and he was very proficient, personable, and timely. We requested his service as a second opinion, and he was able to save us over $1,000 from what we were quoted from the first company. The other company was going to replace a very large component, but Steven was able to determine that is was actually a smaller component that was the main issue.The AC is now blowing out ice cold air, and we are so satisfied with the service provided by Steven.
Kirby Mitchem
Jayson was very professional, on time, and was great in explaining everything to me. Highly recommend the Castle Home Comfort team! They always take great care of my business and have very fair pricing!
Daniel
Austin was my tech & he was very personable and respectful. Efficient and thorough with his diagnostic. Explains the problem well. Representative on the phone was also very upbeat with positive attitude. Gives you a heads up if things are running late. Overall, highly recommend!
Kathy Otoole
I swear! I was so impressed with Austin and the company itself. Arrived on time, polite, professional and informative. When Austin and I spoke, he knew his business. He praised his company. That praise spoke volumes for me. Yes! I would highly recommend Austin and the company!
Johnathan Koski
Castle installed a new furnace and AC compressor in our home. We are 100% satisfied with every aspect from beginning to end. Their timeliness, respect, knowledge, and communication truly makes Castle an amazing company. We will recommend to friends and family.
Marvis Rhodes
Adam was very professional, explained in a way you could understand the problems he found during the maintenance inspection. We feel he is a great ambassador for this business