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    Bratcher Heating & Air Conditioning Reviews - 50

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Mimi

    We had a great experience with Bratcher Heater & Air Conditioning company. They are able to come out and install our new HVAC system in no time. They are very knowledgeable, reasonable price, and reliable company. I would trust them to do my next service again. Thank you.

    Wendell Haywood

    I appreciated how quickly the service rep was able to come to look at my furnace. He patiently and thoroughly answered all of my questions. In the end, I decided to replace the unit. The reps were both friendly and professional. In addition, they walked me through the replacement process and corrected another problem without added expense. The new furnace works better and is more efficient. I'm happy.

    David Ostrow

    I've worked with Anton and Victoria for nearly six years. We've never had a problem ever install has gone well. One time there was a problem with the logic board in the device and that was promptly replaced under warranty. Anton and Victoria are spectacular and I unequivocally recommend them for you

    Charlene Taylor

    I was very impressed with the prompt response I received. I called Bratcher Air to explain that my upstairs was not cooling and I would be having company in a few days. I made the call in the afternoon and John McIntosh was at my door within a few hours. He quickly determined what the problem was and was able to fix the situation on a temporary basis, until the parts arrive. It will take care of the situation while our guests are here; which was my immediate concern. John has worked on my geo thermal unit before and I am very impressed with his knowledge and skill and I trust his advice.

    Ken N

    The blower motor failed in our nearly 18 year old geothermal unit that was not currently being serviced by Bratcher. Bratcher sent John the next day after our call and he determined the cause and sent photos of the failed motor control and motor and then follow-up phone call to discuss the problem and options. We decided to replace the geothermal unit and circulating pumps. Rheett's proposal was very competitive with a GeoComfort unit. We asked many questions to make sure we had good equipment and apples-to-apples comparison across the bids, and I appreciated Rhett's timely and detailed responses to my questions. The warranty was the best in class. Rhett, Jim, and Sean were the installation team and did a professional job in communicating when and how the demolition and installation work would progress. The installation looks good, and the clean-up was great. We have not had the replacement unit long enough to test the peak and heating and cooling load yet, but anticipate it will provide the intended capacity. It has performed quietly and well to-date after about 2 months of service. We recommend Bratcher and have the new unit under contract with Bratcher for service.

    Joe Woith

    Excellent company for your HVAC needs. They are honest, capable and professional. You will pay a fair price and in return you will get the best in service and equipment. Their technicians will fix it right the first time and take great care of your home while doing their work. For sales ask for Todd, I would highly recommend him as he is very knowledgeable, eager to help and will not oversell you. We have used them several times for repair, inspection and a new Central AC installed. They are the best.

    Michael Bantz

    I had an issue with my humidifier and the specialist from Bratcher, John Mcintosh, did an excellent job all around. He kept me informed on when he would arrive, showed up promptly, was able to thoroughly explain the problems to me, and provided helpful options for resolving everything. Would strongly recommend!

    Elise Porter

    Our family recommends Bratcher~ 100% !
    Any expectations were truly exceeded.
    The friendly Techs were Professional & Simply Fantastic. Their crafting skills were truly Impressive. Just Beautiful Work All Around.

    Hodgie Teichmann

    When I reached out to Bratcher I was thinking that their quote would be just a routine quote that would be more expensive then everyone else. I was wrong. The quote was awesome and the work was perfect. The techs were professional and helpful. I have to say I couldn't be happier!!!

    Romero Santiago

    John did an excellent job today explaining the various aspects that are checked and truly went above and beyond today. Outstanding service and I highly recommend Bratcher!!

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