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Air Care Heating & Air Conditioning Reviews - 9

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Margaret Nelson

The tech was polite and knowledgeable and willing to explain any issues. I will keep this card!

Eric Martin

What a great experience we had with Air Care Heating and Air Conditioning. Our air conditioner went out on the hottest day of the year in Boise, and they came out early for an up-front estimate with quick install. They were the lowest of 5 quotes we received and Jason (who was responsible for install) was respectful, communicated effectively, and answered all of our questions to ensure we were happy with the install. I cannot recommend them highly enough. Thanks for the great work – we are enjoying our air conditioning as we speak!

Jennifer Higley

Dustin was awesome! This winter our heater stopped working (of course it was at 10 pm) and he was out immediately! It was sooo cold! He found out that our mother board went out and needed to be replaced. He did not have a replacement that night, but he worked a little magic to get it running for the night. The next morning he arrived with the new part. One of the other reviewers mentioned that he was kind. He very much is and I felt very comfortable with him in my home. Thank you so much, and I apologize for not writing a review earlier!

Rich wessels

After hitting a road block while installing a smart thermostat I gave up and decided to call a professional. When I called Dusty I was fully expecting $100+ for a service call. after I explained what my issue was he took about 5 minutes to walk me through it over the phone and problem solved. Excellent customer service I'll defiantly use him in the future.

Douglas Olds

My AC was not producing very cold air. I have a buddy who does small AC service on the side. He filled up my Freon about .5 - .75lbs. Then a week later no cold AC air. My system is 21yrs old. I got a good recommendation about Air Care in Eagle. I called Air Care up on Wednesday June 26th and Dusty the tech was at my place on Thursday Jun 27th promptly at 2 PM, just as scheduled. He measured the Freon in my system and it was flat line, no Freon. I knew my system need to be replaced. He suggested an Armstrong furnace and AC and coil. He said he can have his techs install it tomorrow, Friday June 28th. Jason and Jared the tech arrived at 10 AM just a scheduled. Both were very nice and knowledgeable. When I would ask a question Jason took the time to explain in detail what he was doing. I highly recommend Air Care. They had the system up and running by 4 PM this included a trip back to the shop to manufacture a return duct for the top of the furnace. Also to change the filter is a snap. Just open the door on top the furnace remove the old filter and put in a new one. They also put a metal pocket that holds all of the manuals for the system on the side of the furnace. Really cool!! I want to thank Jason and Jared for doing great install job. The system looks great and the color matches my water heater. House temp is 72. Perfect
Thank you Air Care!!
Doug Olds
Happy Owner of an Armstrong HVAC system

josh wallace

These guys installed a furnace for me in a brand new home in 2012. I have had to have them come out on two different occasions to fix the same part. Well that part just went bad again and it’s a Saturday they have the part to fix it but will not sell the part unless you pay them to install it. IDIOTS!!!

Justin Woods

First when we got the new AC and heater installed in our new home it was beat up because the person that installed it was very violent and throwing around and then less than a year later we had to have him come back out to fix it with issues then couple months later we hired a different company to see what was wrong with it and they had wired it wrong and it was low on the gas that was in it and then we had leaking issues because it was not installed right and then the company came out to fix those and said it was out of warranty even though it was less than a year in charge just to fix it I would’ve use another company if I would’ve known that because they they would’ve done better work will not ever recommend them

Robert Schaeffer

Very informative. Bonnie in the office was very helpful.

terry veis

Very efficient and dependable!

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