Galbreath Heating & Air

When it became apparent that there was an issue with one of our HVAC units and the other one had reached the end of its life Galbreath and Sons did an excellent job walking us through our needs.
I tend to be overly interested in all the details and as a results asked many questions and requested various options. Steven kindly provided the answers and outlined several different proposals. Therefore, we chose to have them handle the fix of one unit and the replacement of the other.
Thank you Steven, Brandon and the installers for your help and professionalism!

Great service. My Technician Austin Parker was very professional and explained the process and what service I needed to replace and why.
I would definitely recommend this
company to others.

1. On time services and most importantly they have skilled service technicians.

I am very please with Galbreath Heating & Air, over the years their service’s continues to improve.

I had a appointment this morning and the technician called to say he was on its way which I really appreciated. He couldn’t find anything wrong with the system and gave it the usual winter service. The young man’s name was Gill and he was prompt , friendly and very affectionate Galbraith & Sons can be proud to have him as there employee. Great job Gill

Unfortunately I will no longer be a customer or pass them on as a company to use. After Having Technician John out to my house for an estimate for Duct replacement, waiting two days without any word I ultimately tracked him down. He informed me that they don’t like to do that work in the summer. Then abruptly as I was speaking and expressing my disappointment John hung up the phone. You my guy need some serious customer relations skills training. Very unprofessional. If this was not something Galbreath does in the summer you should state that when I was scheduling. This was a complete waste of time. I would hope that Steve reaches out as to say he apologizes for the rude and disrespectful actions of his technician during the phone call.

Overall great company that is professional and easy to work with in all our HVAC needs.

So thankful for Galbreath & Sons!!
In February, we had a DIFFERENT company come out since our A/C downstairs wasn't working. This OTHER company informed me that we needed a new evaporator coil in order to get the cold air going again-which was $2300.00-ughhhhh!
I had an appointment with Galbreath for tomorrow but received a call early this morning that they could come today! Within an hour, Danny showed up and seriously saved the day--not only is the a/c working but it's FREEZING (insert tears of joy 😭😭😭)
He was professional-knowledgeable-and super friendly. I also appreciate that he took time to show me how to use our thermostat correctly--which I think I'd been using wrong!
So thankful for this company and their employees!!! I'm framing their card and putting it on my wall!!!

We have used them several times. This will be the last time. The mechanic said that he noticed mold growing in the unit and it’s not the company’s responsibility to tell the customer this. With two small children and myself being sick a lot the past several months this is not ok with me. Last time we use them. They always try to push there maintenance plan on you for you to purchase. There prices are a lot higher then other companies. STAY AWAY go with a better family oriented company that cares about people not just padding there numbers!!

We have used this company to take care of our units since we moved to Richmond Hill over 5 years ago. They are always prompt, knowledgeable, and honest! We will continue to use their services as we rent out our home to a new family. We only wish we could take them with us to our new duty station!

Austin was wonderful - the company is always wonderful. They very well could tell me something is wrong when it isn’t, but they never do. I trust them and appreciate they know what they are doing! Very honest and professional!