Had them come out to look at a major mold and humidity issue. I was trying to explain to the tech that the reason his humidity reading was normal was because I had a fan blowing where he was reading. When I remove the fan within a few hours the reading goes from 60% to between 80 - 90%. While trying to explain this he started asking me if I understand how HVAC works and humidity is normal. Then asked me how much exp I had in HVAC. When I explained that I was no professional he said he had 8 years and I needed to stop arguing with him.
His solution vs trying to find where the humidity was coming from was to replace all the ductwork. While I respect that will help, it doesn't fix the real issue. I just couldn't believe how rude he was.
In-laws used them and they tried taking advantage of an elderly couple in their 80's....technician looked at a/c unit said they needed a new one which they did ...he gave them a quote for a new unit and said he would just put enough freon to last a few days until they decidedwhat they wanted to do and when they purchased a new unit from another company that was 1,300 less they sent him a bill for over $500 for a service call and some freon. And to beat all they never told them it would be over 500.00 to put freon in for a few days .if you have elderly parents or in laws make sure u don't let them try and take advantage of them....horrible business practices
Bailey's Heat and Air installed a new HVAC unit for my mother in law and father in law. Compliments from my father in law are not easily earned. They were extremely pleased with the professionalism, response time and the price for the product. Great job Bailey's!!!
Have used Baileys twice in the past couple of years and have been happy each time. Very competitive on pricing and quick in repairs. I would recommend them for any residential job.
Jimmy Biddle
Excellent work on time and per estimate.
Linda Carver
Bailey’s is always prompt, respectful, and their staff is courteous and well trained. I recommend them.
Tim Shavers
Had them come out to look at a major mold and humidity issue. I was trying to explain to the tech that the reason his humidity reading was normal was because I had a fan blowing where he was reading. When I remove the fan within a few hours the reading goes from 60% to between 80 - 90%. While trying to explain this he started asking me if I understand how HVAC works and humidity is normal. Then asked me how much exp I had in HVAC. When I explained that I was no professional he said he had 8 years and I needed to stop arguing with him.
His solution vs trying to find where the humidity was coming from was to replace all the ductwork. While I respect that will help, it doesn't fix the real issue. I just couldn't believe how rude he was.
Knox Farmer
In-laws used them and they tried taking advantage of an elderly couple in their 80's....technician looked at a/c unit said they needed a new one which they did ...he gave them a quote for a new unit and said he would just put enough freon to last a few days until they decidedwhat they wanted to do and when they purchased a new unit from another company that was 1,300 less they sent him a bill for over $500 for a service call and some freon. And to beat all they never told them it would be over 500.00 to put freon in for a few days .if you have elderly parents or in laws make sure u don't let them try and take advantage of them....horrible business practices
Mary Ann Rauer
Always professional and on time. Knowledge employees
Theresa Walker
They are wonderful workers 5 came out did the work explained things as they did the work. Cleaned up behind themselves. Very professional.
Doom Slayer
They were very honest and repaired our heating furnace quickly I would recommend this company
Adel Shenouda
Professional staff, on time ,explaining everything.
Jennifer Cooper
Bailey's Heat and Air installed a new HVAC unit for my mother in law and father in law. Compliments from my father in law are not easily earned. They were extremely pleased with the professionalism, response time and the price for the product. Great job Bailey's!!!
Jason Battles
Have used Baileys twice in the past couple of years and have been happy each time. Very competitive on pricing and quick in repairs. I would recommend them for any residential job.