Fantastic company. Prior to today's maintenance I had Dyess install two HVAC units-worth every penny. Russ was my sales contact & David service maintenance, both gentlemen are salt of the earth. Great company.
On time professional and efficient. great customer service all done with a smile. Great company No complaints. Very knowledgeable techs that ae willing to explain.. How true
Cody was very polite and professional. I called today with a problem and received service in a matter of hours. Other companies we dealt with in the past have deducted the service call to the final invoice, but Dyess Air charges service charge up front to diagnose the problem and then the full invoice for the repair Kaleb was polite and explained everything he was going to do before he started work. I called on the weekend and left a message and got a callback Monday morning and Kaleb came out today (Monday) and made repairs. He had the parts on the truck and didn’t have to wait for him to order the parts. Kaleb was very professional.
Susan L
Fantastic company. Prior to today's maintenance I had Dyess install two HVAC units-worth every penny. Russ was my sales contact & David service maintenance, both gentlemen are salt of the earth.
Great company.
Falcon Buhagog
On time professional and efficient. great customer service all done with a smile. Great company No complaints. Very knowledgeable techs that ae willing to explain.. How true
Bill Patterson
Baker was the technician that came today for regular maintenance. He was polite and professional. I was very happy with his services.
Michael Veina
Have been using Dyess Air for years. They never disappoint me.
Trust is the one word I can say.
Gina Jones
Our air conditioner was fixed quickly and well by Ellison. Very professional.
Helen Hauer
Technician was professional. He discussed the results with me. It turns out my old unit is ready for replacement.
Kelly Tiberio
Knowledgeable and thorough service on 3 units. Provided detailed summaries of our systems and potential repair options.
Judy Lucas
Cody was very polite and professional. I called today with a problem and received service in a matter of hours. Other companies we dealt with in the past have deducted the service call to the final invoice, but Dyess Air charges service charge up front to diagnose the problem and then the full invoice for the repair
Kaleb was polite and explained everything he was going to do before he started work. I called on the weekend and left a message and got a callback Monday morning and Kaleb came out today (Monday) and made repairs. He had the parts on the truck and didn’t have to wait for him to order the parts. Kaleb was very professional.
David Cadd
David M. Was great and did a bang up job getting to the root cause of my HVAC issues. Thank you David for your hard work.
Tonya S
Keats was extremely friendly and professional and did a fantastic job!