Dyess Air & Plumbing

I've dealt with Dyess for a number of years and bought both heating/AC units for my house. Their service has been outstanding including this most recent annual inspection by Enrique. Very thorough, professional and well spoken.

HOPEFUL
Everyone in the office was very nice and those who installed the HVAC unit were all very professional. Jason gave me a good deal my only problem was part of the package was a 750 gift card that I should have gotten in May of 2022 or at least this year and it is now December. I was thinking after purchasing and over $8,000 system the gift card would be nice. He did have someone in the office to call me in November to tell me He is working on it. She was very nice as usually and my expectations of receiving the card went back up because I had given up after contacting Jason and the office countless times. Well I am hoping that some time soon in the New Year I will get the gift card so that I can give a 5 star. The gift card helped me to choose them after having 3 companies come by and I asked Jason a few times just to make sure it was part of the package.

Ellison Smoak (EL) the HVAC technician is very knowledgeable and very professional.
He explains everything about HVAC in a clear and concise manner in order that the customer has a good understanding of what’s going on with their HVAC unit.

David notified me he was on his way within the window that had been set up. He introduced himself, was very professional and explained what he was doing. He changed filters and was very thorough checking all parts of HVAC system. It was even warm enough for him to check the a/c while he was here! David was great! I hope I get him next time I have my system serviced!

David performed our standard bi-annual maintenance. He was friendly and informative. He answered all of our questions thoroughly and provided an overall level of confidence in the service being provided.

My service technician Ellison Smoak was courteous and very professional. He showed pictures of my unit so that I understood what work was needed. Thanks Dyess Air

Dyess Air fixed an issue with our HVAC system in one appointment that our previous contractor could not solve in one year. They arrived on time and were extremely professional. They are the BEST HVAC contractor in the all of the Hilton Head/Bluffton area.

Excellent overall experience. Tech knew what he was doing. Their warranty is a good value. He caught a couple small things that made out system run more efficiently. Highly recomend.

Jaden did very thorough job on my HVAC units, documenting the work that had been performed, reviewed it with me before he finished up. He went over and above all expectations on this preventative maintenance visit. Very professional, on time, and friendly. Would definitely recommend him and Dyess to anyone needing HVAC help.

Not only on time, but early. Very friendly and personable. Knows his stuff, and I recommend him highly