Robert was very respectful and explained everything he was doing. Once installed he explained how to properly use it. Best of all he cleaned up and left our house as it was before he arrived. I will definitely use this company again. Love the new hot water heater!
On time, pleasant, professional. The water heater that was ordered didn’t fit the space. No problem, exchanged the unit (40 min. drive each way) and got on with it. Terrance and his apprentice Xavier make a great team!
David arrived after 9 PM and was courteous and very efficient. He checked equipment and found the problem; had it repaired and running again very quickly. I am grateful!!! Thank you for such great service!
Andy was super nice and professional. He even checked to make sure my warranty was still valid which I really appreciated. He did not rush through the job and he gave me many options to choose from in regards to my service. He thoroughly explained the issues with my system and made sure I understood them. I would definitely recommend dyess to anyone needing service for their system. I am very happy.
Jaden did an excellent job checking out our air unit and giving us a concise report on how it was working. Respectful and professional. We are customers for life with quality customer service like this. David and Kim Young
Jason was wonderful. He told us everything we needed to replace our water heater and the best options for our unit! We look forward to doing business with Dyess Air and Plumbing in the future!
Ellison went WAY out of his way to repair our HVAC. First of all, for much of the day he was working by himself. He had to wrestle the coil unit for our AC up into the attic alone-not an easy task. When glitches in the job occurred, he was left to handle them on his own-which he did admirably. Finally, he ended up staying at our house until 7:30p.m. In order to complete the job. This is an outstanding and responsible young man with a great work ethic. As long as Dyess continues to employ people like Ellison they will be a 5 star company. Hopefully Ellison is compensated for his efforts.
I am always proud of the job this company does. Staff is knowledgeable and gets right to work Andy was wonderful.polite hard worker. Best part though is not having to worry about the job or services. Excellent. Highly recommend!!
David did the repair yesterday when he was just coming out to give a quote. He only charged for the quote charge. Something else went wrong today and he came back out to repair. No charge. David took his time explaining what was going on and did the additional repair. He took ownership of the problem, and it is appreciated.
Dyess Air has provided a great service. They are a local family owned business, it’s very reliable and professional. The price is very reasonable too. John and his HVAC crew did above beyond work to our house. We will definitely use their service again. Highly recommended!
Robin Dove
Robert was very respectful and explained everything he was doing. Once installed he explained how to properly use it. Best of all he cleaned up and left our house as it was before he arrived. I will definitely use this company again. Love the new hot water heater!
J De Boer
On time, pleasant, professional. The water heater that was ordered didn’t fit the space. No problem, exchanged the unit (40 min. drive each way) and got on with it. Terrance and his apprentice Xavier make a great team!
Nancy Springborn
David arrived after 9 PM and was courteous and very efficient. He checked equipment and found the problem; had it repaired and running again very quickly. I am grateful!!!
Thank you for such great service!
Tracy Buford
Andy was super nice and professional. He even checked to make sure my warranty was still valid which I really appreciated. He did not rush through the job and he gave me many options to choose from in regards to my service. He thoroughly explained the issues with my system and made sure I understood them. I would definitely recommend dyess to anyone needing service for their system. I am very happy.
Kimberly Young
Jaden did an excellent job checking out our air unit and giving us a concise report on how it was working. Respectful and professional. We are customers for life with quality customer service like this. David and Kim Young
Verronda Canty
Jason was wonderful. He told us everything we needed to replace our water heater and the best options for our unit! We look forward to doing business with Dyess Air and Plumbing in the future!
bill bobbi
Ellison went WAY out of his way to repair our HVAC. First of all, for much of the day he was working by himself. He had to wrestle the coil unit for our AC up into the attic alone-not an easy task. When glitches in the job occurred, he was left to handle them on his own-which he did admirably. Finally, he ended up staying at our house until 7:30p.m. In order to complete the job. This is an outstanding and responsible young man with a great work ethic. As long as Dyess continues to employ people like Ellison they will be a 5 star company. Hopefully Ellison is compensated for his efforts.
carojo6
I am always proud of the job this company does. Staff is knowledgeable and gets right to work Andy was wonderful.polite hard worker.
Best part though is not having to worry about the job or services.
Excellent. Highly recommend!!
Campbell Thorp
David did the repair yesterday when he was just coming out to give a quote. He only charged for the quote charge. Something else went wrong today and he came back out to repair. No charge. David took his time explaining what was going on and did the additional repair. He took ownership of the problem, and it is appreciated.
Shing Paradise
Dyess Air has provided a great service. They are a local family owned business, it’s very reliable and professional. The price is very reasonable too. John and his HVAC crew did above beyond work to our house. We will definitely use their service again. Highly recommended!