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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Ed's Comfort Solutions Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jason Short

I could not be happier with Ed's Comfort Solutions. I had been waiting on Air Engineers ("AE") for a month to come install two new dampers in my house. AE would not even return my calls to schedule a time. When asked if I could cancel my order, the receptionist asked a manager and I was informed that AE was only working on new systems at this time. After one month of calls I was informed AE will not even schedule an appointment for me - and I'm a PLUS member with the company!

Finally, fed up with AE, I called Ed's, who scheduled me for the next day and I saved $130. The two technicians, Lee and another technician (I feel bad for not remembering his name) were knowledgeable, professional, and got right to work in a very hot attic. They knocked out the work in a couple of hours and everything works great. I wish I had called Ed's in the first place.

Grant McMullen

The technician came promptly on a same day appointment and quickly knew/addressed the issue I was having with my air conditioner. He even provided some tips on how to reduce likelihood of the issue occurring again. Very satisfied.

Ron Lazur

Professional service and meticulous installation of my new XL18i system. I would never call anyone else! Very highly recommended! All employees of ECS are very personal and professional.

Marvin White

My family and I are really pleased with the service. The install team was on time, professional and courteous. Mike and his team adjusted their schedule in order to install the HVAC system early in order to provide heat/air for my 81 year mom.

Mary Story

I have used Ed's Comfort Solutions for years to maintain and replace air condition/heat units. Ed's Comfort Solutions does a thorough job serving your AC and heat systems. Thomas checked AC Freon levels and cleaned all outside units. Inside drains were flushed and cleaned.

Patty Adams

First of all first impressions are important and my call to the office was pleasant and she was extremely nice and helpful. They we very responsive and got the job done efficiently. Travis was very knowledgeable and kind. I have found the AC company I’ve been looking for. Thank you

K M B

I called Eds Comfort Solutions (ECS) to fix our air conditioner after a referral & reading great reviews. KATIE from ECS, scheduled RUDY to swing by our home within a couple hours. RUDY recognized the blower wasn't working, and after trying a couple different techniques, identified the blower system needed to be replaced. I was told over 1 year ago (by an unnamed air condition company) that the unit was out of warranty, so I was concerned. RUDY strongly felt the parts should be under warranty & spent time looking over past paperwork from unit. When I asked Rudy what calls I should make, he calmly explained he would handle all that when he returned to the office.... I was relieved & thankful (that I didn't have to make a circle of calls AND thankful for his tenacity as the system that blew was nearly $1000 in parts). RUDY was back within a day & half with the new part & news it was covered. RUDY installed the parts, and took the extra step in staying an extra 15 -20 minutes to make sure it was cooling properly. I found RUDY to be an OUTSTANDING DIAGNOSTICIAN, THOROUGH & had EXCELLENT CUSTOMER SERVICE skills. I APPRECIATED RUDY's abilities, initiative, calm nature and investing that extra 15 minutes to make sure the unit was running properly. Every tech should do that :) Finally, extra bonus points for giving "cookies" to my dogs and Rudy waiting out my Doberman to get to know him! Rudy and ECS are highly recommended

Dr Rj F

Called ECS at 2 PM on a Wednesday. 2 new units installed the next day right before a holiday weekend. Service is excellent. House has never been this cool and the new units are extremely quiet.

David Van Riper

Mathew and Johnathon did a great job. They were
neat and very professional. I was kept informed and asked if it was ok to trim some bushes in order to make a cleaner installation.

Ben Kruidbos

Great customer service both pre sale and post. Great price on a new system and quality work installing it. Will use them again, though it may be a while as their great work will most likely last a long time.

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