Ed's Comfort Solutions
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Ed's Comfort Solutions Reviews - 100
4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Bonnie Brooks
Julie worked several avenues to solve our problem and coordinated with field tech Robbie. Even with equipment backorders, ECS is exceeding expectations for their customers!
Denise Kaneer
Great service!! Matthew came out (within 30 minutes of my initial call!) and did a thorough and professional job. I was informed several times of the emergency fee, due to a Saturday call, before he arrived and while on site. There was never a hidden fee. I was charged for exactly what was needed and received friendly service. Thank you for coming to the rescue in this Florida heat. I think the emergency service charge was cheaper than a hotel room that would have been required without AC in our home.
Linda Vacca
Hi My wife and I recently had a Trane system installed by Brian and O'Neal , they came when they said they would . they were respectful and professional and answered all my questions . They did what was promised at the price quoted. I will recommend Ed's A/C service to friends . Thanks Bruce Vacca
Wanda Simmons
Best service experience EVER!! Jamie was excellent and explained what the problem was and fixed it (without my needing a new AC unit which I was expecting). I will recommend your company to all my friends. I belong to the Newcomers Club of Amelia Island (600+ women) that are always looking for recommendations for service work. Thanks again!
Marcie Y
Unbelievable experience!!! Travis the AC service tech was amazing. He did a fantastic job in getting my system up to snuff in no time. Had bad experiences in the past with other companies and this one blew them out into the dust. Travis worked fast, but thorough and answered all my questions as they arose. Price was very reasonable and a relief to have a company to keep my system running like it should. I have future projects with an addition and will not hesitate to have this company do those jobs. Recommend thumbs up !!!!!!
alyssa bryant
Great experience! It’s never fun to be in need of ac but after calling several people we decided to go with Ed’s comfort solutions and they didn’t disappoint! We had the pleasure of meeting, O’Neil and he was great! Very friendly, professional, punctual, and neat. He did a great job and we would highly recommend.
Mack Sisson
I have used Ed's Comfort Solutions for several years since they installed my Trane system and am very satisfied with giving them a positive rating for all of the five areas listed. Quality-Value-Professionalism-Responsiveness-Punctuality. The excellence for achieving high quality and outstanding customer service is never an accident but the result of intelligent effort each and every time. You recognize both when you receive it.
Nik Lewis
Provided same day service with short notice. Brandon Nix was my technician and he provided the best work i could hope for. Professional and quality.
Craig Comp
This is a update to a review that I wrote 2 months ago. About a week after leaving a 5 star review I noticed that the attic door and stairs to the area that houses the air handler they installed was chipped and not put back on correctly, we contacted Ed's and they sent Brandon out to look at it and he said they would get it fixed. It is now over two months later and they have not sent someone out to fix it. This is not how you treat a customer that spent over 6000.00 dollars on a new HVAC system.
Bessie Smith
A new Trane HVAC system was installed for my friend James and he couldn't be happier! They were very attentive to coming out both before and after the installation to make sure everything was set up and Robbie and Dean showed us how to use the new digital thermostat from our phone. It was 39 last night and when the heat kicks on it was so quiet that we could not even hear it. They were wonderful about cleaning up after the installation and also both Lowe's and Ed's informed us of our rebates and gave us all the forms which help to pay for the new system. We would highly recommend this to everyone