Don't waste your time with this chiseller. Three hours waiting for a service call-back for an appointment. Arrived in an unmarked pickup truck. Had no uniform. Paid them $155.00. Invoice vague/incomplete in regards to specific amounts charged, specific costs for equipment replaced. Would not call them for service again.
I would not recommend them. They installed my HVAC last year on December and a couple of month ago after the second hurricane the AC stopped blowing cold air, started giving the wrong temperature and it was missing a missing a bolt. I contact them and 3 weeks later, 3 change of appointments because they could not make it in time but they never contact me to let me know, I was the one who had to blow their phones to get in touch they came. The first time they replace the bolt that was missing and then make me wait another week because the technician that came didn’t know how to work with my AC unit. Weeks later they came and fix the AC and now is not heating. Waiting since last week for them come and nothing. Today 12/31/22 they were supposed to be at my house at 9:30am and no one has shown. I contact the company again and here I am still waiting. There lack of customer service is the worst.
The lady responsible for answering the phone calls is unprofessional. I called to find out about a technician thats supposed to come by my house to fix the air , that never showed. I explained the situation and the lady hung up, it’s the same lady i spoke too in the first place and i believe she’s the one that handles the calls. She is not helpful. My air has not been working and it’s hot , I waited 3 days for someone but still nothing. No one is helpful here .
We still moved into our home after they failed their inspection on the install of the new AC unit not once but twice and it’s still failed! Called them out the look at our ac it was absolutely hot and the guy did a redneck fix while he was here due to the cost of the real fix, had my husband help him and do most of the work and still charged us an arm and a leg. Most recently last night we called them for an emergency appointment as it was 90 in our home. Decided not to call or anything. Called again this morning and all they can tell me is “the owner got the message idk what’s going on”. This place is a joke. I’ve never had worse service.** Edit to add: a response of no call from last night (3 days ago) when I called a MONTH ago. You should really pay attention to detail in your reviews kind of like your work.
Great job!! Miller's wholesale just installed my 2cd unit. They did great work and very professional. This is a great business!! We have used them for years and are always very happy.
We enjoy using Miller's Wholesale Dist.& AC they are very fast to get out and it only took the guy 10 minutes to fix our problem which is a blessing to us. We appreciate them working with our busy work schedule to come when my husband can be home.
I am a Real Estate Broker and work with many HVAC companies. I called on Miller's even though they were out of our area because they were the closest distributor of the Mr. Cool Product line. I had tried reaching an online dealer repeated with no response. Millers answered right away and had all the information I needed by the next day. AWESOME responsiveness and Top Notch Customer Service! This is the company you want to do business with. Prices are great and they care about their customers.
Miller's Wholesale installed a mini split a/c unit on our back porch area 12/2018. The price was very good, installation techs were on time, polite, knowledgeable and courteous. They made sure everything was working properly, explained how to operate and easy care of cleaning filters, etc. Before leaving everything was put back in place and work area was cleaned. I highly recommend Miller's Wholesale! Great folks!
Bought a house found receipt this co installed AC/HEAT system 17 years ago..we decided to give them more business. Sure glad we did punctual, professional and reliable...we highly recommend this company...
Wade Matz
Don't waste your time with this chiseller. Three hours waiting for a service call-back for an appointment. Arrived in an unmarked pickup truck. Had no uniform. Paid them $155.00. Invoice vague/incomplete in regards to specific amounts charged, specific costs for equipment replaced. Would not call them for service again.
Bryan Ramirez
I would not recommend them. They installed my HVAC last year on December and a couple of month ago after the second hurricane the AC stopped blowing cold air, started giving the wrong temperature and it was missing a missing a bolt. I contact them and 3 weeks later, 3 change of appointments because they could not make it in time but they never contact me to let me know, I was the one who had to blow their phones to get in touch they came. The first time they replace the bolt that was missing and then make me wait another week because the technician that came didn’t know how to work with my AC unit. Weeks later they came and fix the AC and now is not heating. Waiting since last week for them come and nothing. Today 12/31/22 they were supposed to be at my house at 9:30am and no one has shown. I contact the company again and here I am still waiting. There lack of customer service is the worst.
Amy A
The lady responsible for answering the phone calls is unprofessional. I called to find out about a technician thats supposed to come by my house to fix the air , that never showed. I explained the situation and the lady hung up, it’s the same lady i spoke too in the first place and i believe she’s the one that handles the calls. She is not helpful. My air has not been working and it’s hot , I waited 3 days for someone but still nothing. No one is helpful here .
Samantha McCarthy
We still moved into our home after they failed their inspection on the install of the new AC unit not once but twice and it’s still failed! Called them out the look at our ac it was absolutely hot and the guy did a redneck fix while he was here due to the cost of the real fix, had my husband help him and do most of the work and still charged us an arm and a leg. Most recently last night we called them for an emergency appointment as it was 90 in our home. Decided not to call or anything. Called again this morning and all they can tell me is “the owner got the message idk what’s going on”. This place is a joke. I’ve never had worse service.** Edit to add: a response of no call from last night (3 days ago) when I called a MONTH ago. You should really pay attention to detail in your reviews kind of like your work.
Lou Prentiss
Great job!! Miller's wholesale just installed my 2cd unit. They did great work and very professional. This is a great business!! We have used them for years and are always very happy.
Shelia Fenley
We enjoy using Miller's Wholesale Dist.& AC they are very fast to get out and it only took the guy 10 minutes to fix our problem which is a blessing to us. We appreciate them working with our busy work schedule to come when my husband can be home.
Eglin Area Real Estate
I am a Real Estate Broker and work with many HVAC companies. I called on Miller's even though they were out of our area because they were the closest distributor of the Mr. Cool Product line. I had tried reaching an online dealer repeated with no response. Millers answered right away and had all the information I needed by the next day. AWESOME responsiveness and Top Notch Customer Service! This is the company you want to do business with. Prices are great and they care about their customers.
Sharon Keene
Miller's Wholesale installed a mini split a/c unit on our back porch area 12/2018. The price was very good, installation techs were on time, polite, knowledgeable and courteous. They made sure everything was working properly, explained how to operate and easy care of cleaning filters, etc. Before leaving everything was put back in place and work area was cleaned. I highly recommend Miller's Wholesale! Great folks!
Faith Parent
Bought a house found receipt this co installed AC/HEAT system 17 years ago..we decided to give them more business. Sure glad we did punctual, professional and reliable...we highly recommend this company...
Ursula Phillips
Does up same day and repair pricing was fair not outrageous. Repairman was very nice. I feel bad that I can't recall his name.