Payne's Air Conditioning & Heating

I strongly recommend Payne Air Conditioning and Heating. Chris provided excellent service, always taking time to explain what needed doing and why. He always responded to my calls and questions. He and his co-workers worked long hours to finish even when they encountered unexpected problems. We are very pleased with the new system they installed.

Bob was so nice and went above and beyond. We usually use someone else, but no appointments available for a week. Payne’s is now our go to for anything A/C and heating.

I have used the services of Payne's Air Conditioning & Heating a few times now and have been extremely pleased every time. Chris Payne has personally repaired my system in the past and when my HVAC system finally recently failed, he installed my new HVAC replacement system. Not only does Chris do outstanding work, he is very knowledgeable and ensures the homeowner is advised along the way as to issues and progress, even some that are problems not related to the air conditioning system. I have found that Payne's Air Conditioning & Heating goes above and beyond my expectations and will continue to utilize their services whenever necessary. I highly recommend them for anything related to HVAC repair or installation.

After getting other estimates, we called Chris Payne to replace our HVAC unit. He is very knowledgeable, professional and personable. He listened to the problems we were having with our old unit, inspected it, and told us what our options were for a new unit and how to apply for financing through the city’s energy loan program. We decided on a Ruud unit with a dehumidifier. Very efficient and keeps the humidity down! We are very happy with the job Chris his men did for us as well as his recommendation for the HVAC unit.

Payne's Air Conditioning & Heating is quite simply the best in the field. I would never use any other company.

Great prices, friendly service.

We had the pleasure of waking up to a completely frozen AC unit. We had new coils installed back in August with someone else that was pushed to us through a home warranty program. Long story short, the Freon may not have been added back or at least, the system behaved as such. In any case, it froze up slowly from about Sunday to Thursday. My wife started calling around and Payne’s was the first who was actually open AND available. It wasn’t a holiday yet (Thursday 12/30/21) but it was near impossible to get someone out. Payne’s sent out a nice fellow named Bailey. They showed earlier than quoted, which is a first for any company of this sort. Then Bailey proceeded to not only diagnose and get the system back in order, he also explained things as we went along so that we had a better idea of both what likely happened, and how to combat it going forward. Now our system blows colder than it ever has, we have a game plan quarterly to try and salvage what life is left in it, and I feel like we have a company we can rely on to offer service for a system that has been neglected by both previous homeowners and multiple attempts by other service providers. Here’s hoping that Chris and Bailey are around for our next appointment and even for the possible replacement, should that time arrive before we are ready. (We will never be ready for that lol)

I called Payne's on a recommendation from another HAVAC repair company who could not figure out how to fix my units. I was told Mr. Payne and his son were honest and if they couldn't fix my air unit, no one could. From the moment I called, everyone has been very kind and professional . The lady who answered the phone we very helpful and got me scheduled when I could be available. Chris and Chris showed up today and immediately got to work. They were very professional and quickly figured out the problem. They gave me my options and made the repair quickly and at a great price. I believe my system is now working better than it has in 10 years. I am so impressed with the customer service, honestly and friendliness of this company. I am thankful we found this company.

Payne's AC&Heating is our go to for anything with our AC system. Chris is on the spot when we need him. He's an excellent diagnostician, is honest and gives a fair price for all the work they do. Repairs and/or replaces what is needed and doesn't gouge. We trust him implicitly.

I recently hired Payne's Air Conditioning and Heating to remove an old AC unit and replace it with a new one. This father (Bob) and son (Chris) team, and their associate (Grant) did a great job! They are very knowledgeable in their field, and provided me with plenty of information so I could make an informed decision. They are professional and at the same time, a pleasure to deal with. I will rely on them from now on for all my AC issues. I strongly recommend them.