Cee Dee Air Conditioning, Inc

I neglected to pour vinegar down my AC drain monthly… where did that reminder go… it eventually clogged… all my fault 😂

They gave a reasonable estimate, and fit me in right away. Doug came out and took care of it quickly and neatly. He was courteous and professional and the bill was the same as quoted. Such a rarity nowadays 😊

I would definitely recommend them to others!

UPDATE: based on the reply from the business I would like to clarify I never called CeeDee to come back to the house, that conversation never occurred. I called twice, both times were to ask for a refund for the poor service. Trash business.

This business takes the gold medal for worst customer service I have ever dealt with, and will probably hold this title for years to come. Congratulations CeeDee!!!

Our AC unit was not working and I instructed my mom to call CeeDee air who we have been going to. The intention was clear, have them come out to diagnosis and correct the issue . They came, left the receipt that the issue was “Not Cooling” and added five pounds of Freon. The AC unit went bad again a couple of days later, irritated I looked at the note and saw it was documented the system was low on coolant & system was in bad shape and would need to be replaced.

Unhappy with the fact CeeDee were incapable of diagnosing the real problem, we called other AC place Dana for diagnosis. They said our AC unit had a leak and that’s why it wasn’t cooling, Freon was leaking out. The solution forward is replacing the unit. That was a REASONABLE AND SMART DIAGNOSIS. We agreed with replacing the unit because it was the LOGICAL AND ONLY OPTION. I was utterly shocked that CeeDee air came, saw it was extremely low but were unable to identify there was a leak and that just adding Freon would be a costly “quick fix” aka money grab from the business that would not benefit the home owner who knows nothing about AC. I called asking for a refund on the Freon, I had no problem paying for the service call because that was completed. However, who wants to pay 400-500$ for something that would just go down the drain & have to pay again 7-10K for having a new unit. We rather, as anyone, prefer to do it right the FIRST TIME.

I voiced I was unhappy with my service & I was basically told that we were liars. That my mom, who knows nothing about AC, told them to add Freon. I don’t believe this at all. We called because we didn’t know what was wrong!!! The first thing they wrote was low on coolant, added 5 pounds, seems like they didn’t further investigate the issue & just went with the first thing they saw. We called them for their expertise, we didn’t want to think or solve the problem. We aren’t experienced with AC, why the hell would we offer suggestions??

Waste of time and money. And the customer service was the worst, the woman who took the call was just laughing it off in a mocking way. No refund was granted. If you go with CeeDee, keep this review in mind. Would hate for someone else to go through this.

At the end of the day, they either didn’t diagnosis the leak or did but still added Freon. Super unhappy

I started using Cee Dee Air about 7yrs ago.. they are all Very PROFESSIONAL AND EFFICIENT..AND the most Important thing is that When TAM.. short For TAMISSINA( I THINK THAT'S THE SPELLING).. Tom and Doug.. The TWIN EXPERTS.. AND of course BEN..my tech..I can go on for hours.. the BOTTOM line is I WILL NEVER USE OR TRUST another AC Company.. a MILLION STARS and Thanks.. those IDIOTS WHO give 1STAR r just trying To Ruin People's REP.. THE can Go SUCK ROCKS!!!!!!! THANKS AGAIN..Ira Wiener
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I had Ben from Cee Dee come back to recheck my AC unit and replace my thermostat. Ben is very trustworthy, detailed and thorough. He takes pride in his work and seemed dedicated to providing exceptional service. I will see how unit runs after adjustments and Ben said will be available if im not completely satisfied. I believe Cee Dee is above the competition and feel like a customer who is very important. Thank you and suggest Ben is recognized for his skills and expertise.
Thank you. Joe D

Tamacina is very caring and detailed oriented. She does her best to help schedule service to accommodate customers first! I feel she should be commended and rewarded for her abilities. I will recommend others to your company. Thank you.Joseph

I have worked with many AC Companies in the West Palm Beach area and none of them were ever able to make my AC cold. I was on the precipice of putting in window units because I could not stand the heat anymore until I called this company. They were clear in what needs to be done to correct my problems and then fixed the issues. The service team led by Ben were smart, polite, patient (I am not an easy client when it comes to my AC), and did a great job.

This is the first time in over 5 years that my AC has worked like it supposed to and I really appreciate Tom, Ben, and the whole Cee Dee Team.

THANK YOU for my COLD AC!

P.S. I never write reviews but I felt compelled by the fact it is cold in my house.

CeeDee A/C is one of the very few companies I trust completely. I’ve been a customer for years. Due to medical conditions, if the air conditioning goes out I have trouble breathing. They have come to the rescue so many times, working late and disrupting their own lives to make me comfortable. With service like that, I never question anything they say. Every person I’ve met or talked to from the company is always very professional, helpful and really seem to care.

Absolutely fantastic service by Doug and his partner in troubleshooting the problems installing a Google Nest thermostat into our almost fifty year old manufactured home. I can't recommend highly enough their expertise and professionalism in solving the issues, and also repairing the past amateur band-aid fixes that had been performed along the way. Thanks very much!

This is my go to company for all HVAC needs. Reputable company in which the owner and employees have always treated myself, friends, and church by doing fair and honest work. Technicians let you know time frame when they will be arriving and have always been respectful and knowledgeable. Great company to do business with and highly recommended.

We have been using Cee Dee Air Conditioning for over 6 years now and are always very pleased with their service. From the time you call to schedule an appointment, to the the time your are serviced the turnaround time is quick. Tamacina answers your call and is a true Professional, pleasant, flexible, knowledgeable and always a pleasure to work with. She represents this wonderful family owned business like her own. Yesterday, we had Evan over here to do some maintenance and we were most impressed with his service. He is a respectful, knowledgeable, kind and helpful young man. He arrived on time, was wearing his PPE, has a can do attitude, terrific listening skills and makes sure his clients are satisfied. We felt totally safe having him during COVID. Will be asking for Evan next time we schedule our maintenance. Try Cee Dee Air Conditioning, you will be happy you did. Thank you again for providing us with an easy and much needed maintenance call.

Just had them replace our AC unit and they did an amazing job. Not used to to such great friendly work. They were on time and professional and left their work areas cleaner then when they arrived!. I can't say how impressed and happy we are. Price is probably why we chose them but I'd use them again simply because they are a quality company. Ron is awesome sorry I forget the other gentleman's name but he was great too!