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24 Seven Air Conditioning, Inc. Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
mvls2019

As many of you know by now, finding an honest, dependable, and skilled individual in the home or auto repair industry is like finding a needle in a haystack despite reading positive reviews. As an out-of-state condo owner with tenants, it can be quite stressful and frustrating when looking for someone you can trust and rely on at a moment’s notice. When my tenant informed me that the A/C was leaking heavily and needed someone there right away, I was lucky to have chosen 24 Seven Air Conditioning and Refrigeration, Inc. after some extensive research. When I called, Richard, the owner picked up right away and assessed my problem immediately. He understood my dilemma, so he immediately contacted my tenant and scheduled a visit the very next day around their schedule. Richard showed up exactly when he said he would, fixed the problem quickly and called me afterwards giving me an update and assessment on the A/C unit. He told me that the unit was old but wouldn't need to be replaced for a while even after I had thought it was time for a new one. At the end, my tenant was very happy and I was super happy because he took care of the problem as if it was his own place, and didn't over-charge me like others have in the past. Richard also made it easy for me to make payment by using PayPal. If you need an exceptional, honest, dependable A/C professional with excellent customer service, you won’t regret using 24 Seven. I look forward to calling Richard again whenever I have an A/C problem or time to replace my unit.

Jessica Romero

Our air conditioner suddenly stopped working in the midst of covid and immediately called several AC companies at 7:30am. Rich was the only one that called back within 5 minutes. I explained my situations and he guided to troubleshoot the issues we were experiencing in order to keep us safe and resolve it. After very clear instructions our air was back and running! This guy saved our day and will definitely call him next time we have A/C issues.

John Smith

The experience I had was so good I would not have believed if someone else had told me that it had happened to them. I called yesterday because I thought I needed a new compressor on the roof unit. Another company had been recommended to me and they had told me that I needed a new whole unit . The crook said that it would be $1850 dollars and said he was giving me a deal because he usually charged $400 more. I was very suspicious because with the crook that came out from the first company, we had isolated the problem to the compressor. My line of thinking was, why would you have to change the whole unit if only a part was damaged? I wasn't sure because I am not an ac tech, but it didn't add up.

I decided to get a second opinion, so I began calling other companies.When I called 24 Seven Richard (the owner) told me to send him pictures because they were very busy that day and weren't sure if they could come out that day. After I sent him the pictures he told me that there was a strong possibility that the compressor could be fixed. There was a wire hanging down that had the terminal shot. All I had to do was strip the wire and clamp it to the stud of the compressor and if it turned on I would be ok. Before this he told me to test the freon pressure as well.

It sounded so simple, but it wasn't. It took me the 4 hours just to do this. I had to go to Home Depot 3 times because I made several mistakes. I had to call Richard back about 7 times, etc. Remarkably he kept talking my calls and was extremely patient and encouraging. I was finally able to get the Vice grip on to test the wire and the compressor worked!!! I was going to save the $1850 that the Crook had quoted me.

Richard not only talked me through the whole thing, but then he refused to take any money!!! I could not believe it. I ended up spending $23 in parts and that was it. So I basically saved $1827 dollars that day!!!

From my experience, there just aren't many honest AC companies out there. 24 Seven is definitely one of them. I understand now why they are so busy that they could not send me someone that day to fix the ac.

Sue Estes

So yesterday it was 85 degrees in my house, I immediately called Richard, this is my 3rd time calling this company because they are that good. He was at the house this morning and again I'm so grateful that he is such a wonderful honest man. He was able to get us a quick fix but said what we already knew and that was it was time to bite the bullet and get a new system, it is 15 years old. If you need someone to fix your air, please call Richard, you won't find a kinder, honest person. Thank you so very much for your quick response, fix and professionalism! Sue

Nelson Diaz

I found 24 Seven A/C on google after receiving a $600 quote just to replace the fan on the condensing unit, I'm glad I decided to trust their reviews. Richie came first time next morning and fixed it for a reasonable price, friendly guy, gives advise when many others will try to rip you off.
He was also able to diagnose and fix in 5 minutes a second unit which was dismissed as 'too old to be repaired' by the 1st contractor. He even had to do some gardening to dig out a severed cable :)
Excellent service, highly recommended.

Yakiro Jack

They are the best, Richie is the type of guy that gets the job done. this is the guy that answer the phone on Sundays and go and help you, like he did to me, if you have the opportunity to meet Richie you will see he's a very honest man and he will give you a very reasonable price. Just do me a favor?? call him if you have issues with AC. thanks Richie

sarah Clifford

At around 8pm tonight our thermostat suddenly went blank and the air conditioner stopped working. We didn’t want to wait until tomorrow to have this fixed because it is unbearably hot, so I googled emergency ac repair and found this company and read all the great reviews. My husband called and spoke to Richie who was very professional and helpful. Richie provided clear instructions over the phone on what we could try to fix the issue, and sure enough my husband was able to get it back up and running! I will definitely be using this company for any future ac repair needs. A+ customer service. I highly recommend this company!

May Yee

Richie is the best of the best. On 6/21/19 my A/C broke in the middle of the night, I called 24/7 ac repair 2:00 in the morning , Richie came in 8:30 AM , did a diagnostic and found problem in 5 minutes . 30 minutes later , my A/C starts running , been working great! He is experienced genius. Highly recommend them to anyone looking for good company to fix ac problem, Very satisfied with This company. Thank you 24/7.

Jeffrey Karp

They were fast, efficient, friendly, and reasonably priced............ Came home Friday night after Hurricane Irma to an A/C that wasn't working. Called 24 seven air-conditioning Saturday morning. Richie got to my house fast. Wasted no time finding the issue. He fixed it, was cleaned up and gone, in under an hour.
The price was beyond reasonable for a Saturday morning rescue after a hurricane no less. I would definitely use their services again.

amir rehmatullah

The owner of 24 seven A/C service INC. Mr Richie is an angel 😇. I called him late Sunday night and left a message with him and he called us right back and scheduled a service call for the air conditioning at 8:00 am. He called 20 min ahead that he’s on the way and showed up before 8am. When we turned on the unit to diagnose it turned on right away. So he refused to take any money, even though it was raining hard and he had to later into a few inches of water to get to the unit.
This man is professional and a good human being. 10 Stars ⭐️ for him and he will be recommended to all my family and friends.
👍🏼👍🏼

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