Advanced Air Home Services

The Service guy said "they encourage us to drum up business!😯 he did not do the 19 point inspection! And left my Fan ON continuously! Which would have caused problems we will see how they fix this situation. I Do not trust this company! And neither should you!. I threaten to sue if anything goes wrong with the system everything was running fine prior to this routine maintenance visit! HEADS UP PEOPLE!

THURSDAY This company came out To replace A pipe on my water heater.I am out of state right now. SATURDAY my son told me we have no hot water.I called Advanced Air. They told me they could not have someone come out until MONDAY...I called someone else....THEY TOLD ME THAT ADVANCED AIR HAD NOT TURNED THE UNIT BACK ON.!!!!!! UNACCEPTABLE... and I can't seem to reach Anyone to return my phone call.5 days without hot water

DO NOT USE THIS COMPANY... THEY ARE WORTHLESS!!!!

I had a water heater repaired and requested an invoice with the part and labor cost so the warranty company could reimburse me. After a month of back and forth I was told they will not provide me that. One service, one rate, one invoice. This is a company that services warranted products and won't allow the customer to use it.

During my scheduled tune up on my system, technician Pete Ruiz, found a problem with the switch and replaced it. He was extremely knowledgeable and professional. Even showed me the old part and what was wrong with it. I appreciate the excellent service and would recommend Advanced Air & Heat in Palm Coast to anyone looking for a customer focused company.

August 2022 - Two Big Thumbs Up for HVAC Service Tech, Bryan who did a superior job replacing a damages coil. He answered all my many questions. A+

Many thanks to Tonya and Kasi in Customer Service who worked so well with me to rush schedule appointments. Also a Shout Out/Bravo to Dawn whose over-the-phone technical expertise helped navigate me through it all.

Jan 2022 HVAC Service Technician, Terrence C. arrived on time and performed excellent work conducting general maintenance on my HVAC system. He took care of every detail. This customer is very satisfied and would recommend the folks at Advanced Air to all the people I know.

Steven was the service tech that handled our problem and he was fantastic. Was very professional, polite and nice and arrived in a timely manner. We couldn’t have asked for a better experience.

I was in dire straits. It was 92 degrees in my house. I called Bryan yesterday, received a quote. Today, Ethan and Harrison installed a brand new system inside and placed the unit on a concrete slab. Am I happy? Yes. Oh, yes!!

I would not call this service for anything again. In my case they charged an exorbitant price for the service I received. The technician arrived without proper equipment and had to drive from. Daytona back to palm coast to get what he needed. Spin arrival I had kitchen and bathroom plumbing apart and ready. He tried unsuccessfully to snake both drains with the snake going through the vent on the roof. He had no ladder and I had to provide that. I helped him get the electric snake onto the roof where I had told him was where the problem was to begin with. On his way down he said when the electric snake is used it’s automatically $350.00. Buyer beware of the electric snake. Be prepared to pay top dollar for mediocre service!!!!

I rarely write reviews, but the excellent service provided by Josh and Pete at this company is truly significant. They were thorough in there diagnostic inspections involving all four of my heating and AC systems, inspected vents that presenting airflow issues outside of our home, cleaned the furnaces and AC units, inspected the aging status of my exterior AC units, repaired the ceiling access trim, repaired a wire affecting the performance of furnace blower, replaced air filters with Merv 5 pleated filters, and brought thermostat parts to consider upgrading our home. They worked on my home like it was theirs, climbing three stories multiple times with ladders in hand. Advanced Air should be proud of these employees. They have my complete business going forward.

Ethan and Chris …. Great installation , courteous and friendly, professional. Nick was our Salesman good selection of the Lennox 4 ton . Thanks guys!!