AmeriTech Air Conditioning and Heating

They showed up today for a $100 service diagnosis and wanted to charge me $480 more to spend 10 minutes putting in a different thermostat. I was across town, and when I got to the house they left it wired in the condition pictured. Rather than putting it back the way it was, they maliciously put it in an unknown arrangement with the breaker on so that I cannot put a new thermostat on. They refuse to send me the picture my tenant saw them take of the original wiring. I've never experienced such outright unprofessionalism and I will be filing a formal complaint with the BBB and contacting my lawyer if there are additional damages found as a result.

Year two with this unit installed by AmeriTech and yet ANOTHER issue. Despite the numerous issues, AmeriTech wants to continue to profit off each visit despite their ability to provide a reliable A/C unit. I highly recommend you seek another company before ending up in such a position. AmeriTech takes advantage of its customers and positioning and is not trustworthy.

EDIT: After reading several other reviews, it seems Ameritech may be running a SCAM. If you feel you've been wronged by this company too, please reach out to me.

Update: after already replacing the blower motor, the unit now has a refrigerant leak and a bad capacitor. Ameritech sold a complete lemon or damaged it during installation.

Please call me immediately, I have been without AC for over a month, the manufacturer is telling me that the unit needs to be replaced after I've repaired a coil leak and a line leak, the compressor is shot blowing more than 90 amps, the technician said improper install, and all the wiring and the backup battery was taped inside instead of properly mounted. There is no reason why I have to get a new unit after installing yours 3 years ago. This is crazy.

This was not my first time using this business. I scheduled a routine annual AC check up with them which I have done before. The service tech showed up and I knew we had a problem when I had to carry his ladder and tools up the stairs for him as he was physically unable. I figured I would need to stay with him to make sure he was ok and while we are in the attic my doorbell rings....I went downstairs to find a random guy asking for the Ameritech Service Tech that was in my attic. This guy did not work for Ameritech, it turns out the technichian had one of his friends to meet him at my house so he could drop something off and hang out in my driveway during my service appointment. This was totally unprofessional and inappropriate. When the tech was done he quoted me a ridiculously high amount for a repair and left after some quality time with his friend. The real problem is that I called their office 3 days in a row to speak with the owner or their Service Manager with absolutely no response. Finally on the 4th day they called and could not explain the techs behavior nor the amount quoted that was over double what it should have been. I had Rinaldis quote the same work and they were less than half the price. I wanted to discuss a refund for the service call of $89 which they told me they would think about and have never called me back about. Very unprofessional all around.

Must call this company for all your sales, service and installation needs. From start to finish the customer service and installation was professional, friendly, and quick. I spoke with 3 other vendors and they were the best from the jump. My sales person was Chris, who was very friendly and knew the products to be sold. He was honest and didn't hassle me with trying to sell me the best unit. He sold me an excellent unit to fit my family needs. Once we signed the contract they were able to install it next day but I wasn't available. They were able to install my unit on the 4th. Couldn't believe it but they finished and I was able to cool the home down before my guests arrived. Was able to leave my home to grab some things and trusted the installers with my things. They completed the work in a timely manner and did a fantastic job. No mess was left behind. I can't wait to see the savings with my electric bill. I went from an 11 Seer to a 16 Seer unit. Thanks AmeriTech for all your hard work and professional staff. 😃

There aren't enough superlatives to describe the crew at AmeriTech. This is the company you need to hire. Sabrina in the office was phenomenal; courteous and attentive. Kept me up to date throughout the entire repair process. Abdel and Bryan were consummate professionals handling the diagnosis and replacement of my AC system. You can tell these folks care about providing this important service for their customers. People are what drive businesses and AmeriTech has knocked it out of the park with their team. Have been using AmeriTech for years and definitely will continue to do so! Highly recommend!

Price was competitive however service was poor. A/C was purchased and installed on 4/29/20. I had it serviced on 4/30/21 and was told that the refrigerant was a little low and that after an installation the unit adjusts to the home and needs to be "dialed in" approximately 2 weeks later. The sub cooling was 1 - 1.5 degrees and the superheat was 24 degrees. A.C. Guru recommended I call the company that did the installation and have them top up the refrigerant. Ameritech said this is not part of their service and I will have to pay for a service call to check to see if my system has a leak and that their installers would have put the correct amount of refrigerant when it was installed. They only warranty the installation and the inspector passed the inspection. I’m not sure if the inspector tests the cooling and heating when they test the installation and I’m don’t see how the maintenance company would gain by bleeding the refrigerant and then telling me to call the installer and have them top up the refrigerant since the system is new. At this point I have to conclude Ameritech did not put the correct amount of refrigerant when they installed the A/C and handler or they sold me a defective system as refrigerant doesn’t just disappear in a closed system. The system needed approximately 2 lbs of refrigerant according to the technician. Buyer beware the company might be short filling the refrigerant when they do the installation. I will try to update this review once I confirm the refrigerant does not have to be refilled in the near future i.e. the new A/C, handler and copper pipes do not have a leak.

Starting with Bob from Sales to the Installer to Muhammed from Service, the step by step process is easy going, worry-free, and their level of knowledge is outstanding. Ameritech is providing me with a level of comfort I would have never expected from buying a new air conditioning unit.

Super happy with Ameritech! They just installed a new, high efficiency system, new ducts, new registers and a new thermostat. First off, this company was recommended to me by a customer of mine. He was super happy with his new system Ameritech installed. I asked him if I could look at his equipment, because I have a background in A/C (sales). Everything I saw was done correctly and cleanly. I asked him for their information, so he gave me Chris Makin’s #, so I called him and scheduled an estimate.

Chris arrived on time, answered all of my questions, gave me the quote and applied no pressure. He came back again as I had a few more questions (very good, attentive service on the sales side). Once me and my wife agreed to move forward, Chris came back again so that we could ink the deal. He set us up with a realistic timeframe for installation as some of the materials I requested is not what is normally installed. When awaiting for those materials, Chris stayed in contact and kept us updated. Again, very good service.

Once the materials arrived, Chris contacted us to schedule the installation, working with our availability. The installers (Barnabas and Rafael) arrived on time, politely introduced themselves and went to work. First thing I noticed was how they protected our driveway to prevent any possible oil from their vehicles staining the concrete. These little things make a difference and show that they do care about your property! To our surprise, Chris even came by on the day of installation to check in on us and to make sure everything was going smoothly. Not your typical sales person. Once you’ve bought, you usually never see or hear from the sales person again. Not with Chris. This guy is obviously all about good service!

I can’t say enough good things about Barnabas and Rafael. Coming from the A/C business, I can tell you that these guys are not only real pro’s, but that they genuinely care about their customers home and doing the job right. They protected our floors with drop clothes. This was a two day installation, with all the work we had done, so at they cleaned up after each day very thoroughly. I inspected everything they did. It is all installed tight and right. Barnabas and Rafael definitely make Amertitech look good and Ameritech is lucky to have them.

Thanks Chris, Barnabas, Rafael and the support team at Ameritech for delivering as promised. Hard to find contractors these days that deliver on what the sales person says, but Ameritech did! : )

They were able to fit us in right away and were able to get us back up and running. Great service, on time, and great prices. Will be calling them again.