Ambrose Air, Inc.

I was really relieved when the technician told me we didn't need to replace our unit but rather just perform some neglected services to it. That really was surprising because you expect many companies always try and sell you a new system. The honesty I received will have me always call Ambrose Air first the next time I need AC service done.

Last year I purchased my new airconditioning system from Ambrose Air, Inc. Hands down it was the best decision I made. They were professional, courteous and provided all around great service. They worked with me to find the best system for my budget, even down to my thermostat. I cannot rave enough about Ambrose Air, Inc. In addition, my light bill reduced from roughly $200.00+ to about $120.00!!! My mother is also a very satisfied customer!!! Thank you Ambrose Air, Inc.

A couple months ago I really had an issue that I didn't know how to solve with my AC unit. I called Ambrose Air because I had heard of their reliable AC service. They were very courteous throughout the phone conversation, and their technician came out and was able to solve my problem in a very short amount of time. I was pleasantly surprised at the whole experience, and I would highly advise anyone to use Ambrose Air for their AC service in the future. They are amazing!

We called Ambrose Air in to fix some mistakes another AC company had made on our install. They did a wonderful job, the technicians were polite and friendly and completed the job for a reasonable price. We would definitely use them again.

We called for an estimate on a job, and a very knowledgeable technician came out. We were very impressed with him and requested to have him do our work - even provided compliments to the office when we called to schedule him to do our job. We waited 2 weeks just so he was available. This morning he was scheduled at 8am to start work. Come 8:40am we called because no one showed up. After what seemed like a scramble we were told someone was "stuck in traffic" and would be here soon. (the shop is about 20 minutes away from our home). 35 minutes later two other techs show up. We refused service.
We then called the office and talked with Lisa who told us they "could not schedule a specific person as he might be called out on an emergency." Really? Even though we told they scheduled him in the first place? Now they could not even schedule a specific person? I am pretty sure they had not even scheduled our job this morning, and then turned around and sent the first crew they could find! I'm sorry, but I feel I cannot trust anything they say now. We asked to speak to the owner, but not sure that message will even be passed on by Lisa.

Great job. Ambrose AC came out and fix our AC unit the same day. The service tech was very helpful and even explained how to prevent build up in the drain over time. the next time we have problems with the air handler I'm definitely calling them again. Two thumbs up.

I couldn’t recommend Ambrose Air more! They are so so so professional, courteous and really good at their jobs. We have used them on multiple properties and I’ll never use another AC company. If there is ever an issue they will usually get to the property within an hour of my calling! Unbelievable customer service! Highly highly recommended!

Just had my A/C repair by Ambrose Air. My problem was a faulty contactor. When you do a quick google search, the part costs from $8.89 to $39.00.

They are trying to charge me $201.00 for the part and $89.00 for labor (Diagnostic Charge).

I was the last stop for the tech and he arrive at 5:00 pm. after the work and writing up the invoice, He left by 5:30 pm. It took less than half an hour for the whole job.

I am calling Lisa tomorrow morning to try sort out this charge, and see if they are reasonable enough to charge a fair amount for the job done. But for now, zero stars is what they deserve for this rip off attempt.

I will keep you all posted.

Update: Talked to Lisa. She could not explain the charges. As I understood, they charge $89.00 just to dispatch a tech. It does not count towards the labor they charge later. She says labor is $ 100.00 an hour, but, she would not even admit, that is what they charged me. The part costs come from a book she could not tell me either who is responsible for putting together.

My advise to you. DO NOT hire them. If you do, ask for a detail itemized invoice they wont be able to provide.

Recently bought a home in Oviedo. I got several quotes from AC Contractors to replace my original ac system. I have a son with allergies, so I wanted to assure I would get a quality system. Pat, was extremely helpful. He went through all of the specs of the different systems, explaining SEER ratings, filter options, as well as ultra-violet devices killing many germs in the air. Make a long-story short, the new system is great. The air quality has dramatically improved. I realize, from the outside, many ac contractors seem the same. I ended up picking Ambrose Air, because of the time Pat spent with me, explaining everything. After my meeting with him, I felt he understood exactly what I was looking for and sold me a system I would be happy with, without breaking the bank. Thanks.

The serviceman from Ambrose Air did all possible to save my old AC as long as they possibly could which I really appreciated. When it cam time, they did a terrific job in installing a new AC at my residence. Thanks.