Centry Air Designs

The technician Mr. Roberto Baez was on time, very nice and professional. Did an amazing job by replacing the 20 yrs AC with a brand new one. Cleaned the work area after he was done. Best price even though they had to drive from Miami to Naples. I highly recommend this business.

They were here fast and the service was very nice and fast, under 1:30h. Our technician was Roberto Baez. I'm giving it one star 'cause of the price. They charged me $265 over a blown fuse. I was expecting something above $100 due to the fact that the price for the visit is $98, but that was too much. I guess I was the only client that day :/

I'm not posting here the receipt 'cause google policies, but I'm willing to show it to anyone.

Very reliable, and professional company. Highly recommend. My technician was Roberto Baez and he was on time and got the job done!

I have used Centry for two AC installations and a repair, and their team is always very responsive and ready to complete the work ASAP! Great, professional customer service

The installation went very well company is very informative on the product how to use it how to set it up installation was Swift would highly recommend this company

TERRIBLE COMPANY.

I hired Centry Air Designs to install two new AC units in my condo in Miami Beach.

The job total was $7,900. I paid them a 50% deposit of $ 3,950 on Wednesday July 27, 2022.

They were supposed to install the units on Monday August 1, 2022.

On August 1 I learned that they had NOT EVEN STARTED PULLING A PERMIT with the city to install the units so they could not do the job that day. They thought they could install the units without pulling any permits which makes no sense to me.

They said they would get all the paperwork done and could do the install on Thursday August 4.

On Thursday August 4 they again delayed and I found out that they STILL HAD NOT SUBMITTED ANY PAPERWORK TO EVEN FILE THE PERMITS.

At this point it has been 9 days since I paid them and they lied to me multiple times saying they would do the job on a certain date and then when that date came I found out they hadn’t even gotten started pulling permits or anything.

On Thursday August 4 I told them that I NO LONGER WANTED THEM TO DO THE JOB and asked them to REFUND ALL MY MONEY.

They said they would refund my money the next week. The next week I called them and they said the refund would be coming at the end of the week.

On Friday August 12 I called them again and they said they would not refund me until they got a refund from the manufacturer for the air conditioners.

I called them back again on Monday August 15 and they said they would refund my money that day.

It’s Tuesday August 16 and I STILL HAVE NOT RECEIVED A REFUND.

Absolutely no work or service was provided to me.

THEY HAVE LIED TO ME AGAIN AND AGAIN AND STILL REFUSE TO REFUND MY MONEY.

I am astonished that they were trying to install two new air conditioners in my home without pulling permits at all.

This is unacceptable and I want my $3,950 back.

Thank you Orlando for briefly explaining the HVAC system and help me finding the suitable system and big thanks to Robert and his team for being punctual, installing the system in timely manner.

Roberto Baez is an honest AC tech. He has been servicing my AC for years and has always been hardworking,
Quick and honest. Centry air is lucky to have him as their employee. Thank you!

Do not I repeat Do not use this company Orlando send incompetent workers out that don't know what they are doing this company do bad business

I am very pleased with the service provided. Everyone was very professional and gave me all the accurate information from the start. The moment we agreed on the price, my new AC unit was installed in the matter of couple days. One day the equipment was delivered and next day in the morning the installers came like it was promised. Everyone whoever I was talking to – starting with Nick, the installers and the young lady, Milo, in Miami office – they were all involved in making things work as smooth as possible. Can not be happier. Thank you so much