Awful! All around awful! Came out to repair a Trane AC that he installed in our home about 4-5 years ago. Claimed that the coil needed replacing (just so happened to have it on hand). He said I can replace it now for $2000 (the part was covered by warranty so this was above that). Would not write the quote on letterhead, only on a scrap piece of paper. Told my husband he was not discussing the $180 and hour labor and to take it or leave it. We called our normal guy, Paul from Premier Air (could have him repair because it’s a Trane warranty issue) and he said Rueben was totally ripping us off. Paul got on the phone with Rueben got vulgar with him and hung hung. I called 2 other places which quoted us $850 all inclusive for the work he claimed we need. Rueben requested his $180 for his one hour labor. My husband paid it and he left! Completely unprofessional and huge scam! Steer clear!
Totally reliable, knowledgeable and professional. Have used this company for various properties for all kinds of services. New installation, replacement, repairs, etc. The technician has always been honest and the prices are fair. Work has always been fast, clean, and with great quality and attention to details. Highly recommended.
Ruben was very professional, he really knows his stuff an expert in his field, honest, trustworthy and fair! Would highly recommend his service to all!
Suzette Rainey
Awful! All around awful! Came out to repair a Trane AC that he installed in our home about 4-5 years ago. Claimed that the coil needed replacing (just so happened to have it on hand). He said I can replace it now for $2000 (the part was covered by warranty so this was above that). Would not write the quote on letterhead, only on a scrap piece of paper. Told my husband he was not discussing the $180 and hour labor and to take it or leave it. We called our normal guy, Paul from Premier Air (could have him repair because it’s a Trane warranty issue) and he said Rueben was totally ripping us off. Paul got on the phone with Rueben got vulgar with him and hung hung. I called 2 other places which quoted us $850 all inclusive for the work he claimed we need. Rueben requested his $180 for his one hour labor. My husband paid it and he left! Completely unprofessional and huge scam!
Steer clear!
arlene torres
Totally reliable, knowledgeable and professional. Have used this company for various properties for all kinds of services. New installation, replacement, repairs, etc.
The technician has always been honest and the prices are fair. Work has always been fast, clean, and with great quality and attention to details. Highly recommended.
J S
Ruben was very professional, he really knows his stuff an expert in his field, honest, trustworthy and fair! Would highly recommend his service to all!
J J
Expensive, unprofessional and rude.