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  • Onsite services

Acu-Temp Heating & Cooling Reviews - 70

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mary Riley

Our air conditioning unit stopped cooling in the middle of the afternoon on a Friday. I called our regular a/c company to come put immediately and they were booked till the following Monday! That doesn't work in Florida in July!!!! We needed someone immediately. I called around to several places and found Scott's one hour air, they wanted a $120.00 fee upfront just to come out same day on top of any repairs needed and would not be at my home until 11pm at night! Seriously? Ridiculous! I saw accutemps website online and they were local to Lakeland and had excellent reviews. I called and spoke to the most wonderful, understanding, and kind person by the name of Julie. Not only was she extremely helpful but informed me they could have a technician to my home within the next 2 hours! WOW!!! And, at a very reasonable service call price.(much lower than Scott's one hour air)! Like many elder Floridians I needed a no contact service call due to the whole pandemic going on. She was so diligent and understanding and made sure that would happen! The service tech Felipe Orozco Jr. was fantastic!!!! He had the problem solved and fixed within a matter of 20 minutes and we had cold air in our home again. The capacitor needed replaced and it was done quickly and at a very reasonable cost. Thank you Felipe and Julie! I will not hesitate to reccomend your company to anyone in need of heating and cooling services! Truly a great company.

Terry Miller

All the individuals involved, from Justin to each and every crew member was professional, polite, and determined to make the task of upgrading my system as convenient as possible. They were attentive to detail and maintained and active interest in my involvement with their work. Their earnest work ethic and commitment to detail gave me confidence in the quality and reliability of their craftsmanship. I would not hesitate to endorse this company and especially this team to anyone, and have already recommended them to my friends and acquaintances.

Jonathan Barreras

The best A/C company in Central Florida! Jon came out to my house and set me up with a new A/C unit the next day. Everyone from the service tech's to the accounting personnel are absolutely amazing and helpful. Above all, they are honest and fair with their pricing. I highly recommend them to anyone.

Mike T

Gabriel was very professional and knowledgeable. He knew exactly what the problem was when I discribed it to him. He had our AC up and running in no time and even explained to me how everything works. Awesome awesome awesome! Will definitely recommend to every homeowner that I know. Thank you Gabriel

jan Harris

Called in the morning they were there in the afternoon at exactly the time of the appointment. Installed a new thermostat and had my unit going in no time. The serviceman neat and polite and explained the new thermostat to me. Very good experience and I will call them again.

Stephen Card

Decided to use Acu-Temp in Lakeland, FL for a complete system replacement having been referred by Serv Pro. Do not live in the area but own a townhouse and needed a reputable company. Landon made sure that I had several honest pricing options from repair to replacement with zero pressure! Marty and Josh did the install and did an amazing job! Fast, efficient, professional, clean and even corrected issues from prior installer! Highly recommend this team!

James M

Great service and honest technicians I called on the weekend and trying to save me money he told me, I could wait till Monday. Well Monday am he was there and had most of the job done before I got in.

2021** Not quite as good since new management, avg AC company.

Jimmy Nonya

I don't usually write reviews due to the fact of being extremely busy. However after dealing with Acu-temp I felt they needed some recognition especially there office staff and there tech Landon who was extremely diligent in making sure my AC was in working order. I definitely would recommend this company to anyone. Thank you Acu-temp for a job well done.

Fred1977

Called Acu-Temp last week to get an estimate and they had the best overall estimate. So today Felipe and his partner came out for the install of our new 2.5 ton Payne system and they worked their butts off to get us cool again, and they had to put in overtime because of thunderstorms, to me that says a lot when others probably would have scheduled another day to finish the work. They answered all my questions and were able to work around our 100 plus pound dog. Overall Landon, Felipe, Julie, and Crystal went above and beyond and are true professionals. They have earned a customer for life because of their honesty, integrity, and professionalism. Acu-Temp ROCKS!

Ed Caldwell

My a/c system was installed March 2019 under a previous owner from whom I bought the home August 2020. When I had the yard mowed an overwhelming aroma of cut grass filled my home. I knew something was wrong with the duct work. After investigating I saw the supply and return ducks were torn where they connect to the package a/c. While some questions arose over who/how this happened Jim Gengler, owner of Acu-Temp stepped up and sent his crew today to repair the ducks. They were completely professional, on time and completed the repair in a timely manor. Thank you Acu-Temp and Jim Gengler. I would refer them to others.

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