United Mechanical - A Fidelity Company

Gary was very impressive. He spoke to my grandson on the phone and explained details. My grandson does AC work in Illinois. He was impressed also

Samuel my technician was professional knowledgeable and very efficient. Yearly maintenance was performed in a timely manor and the work area was clean and put back as it was prior to his arrival. Samuel provided me with a summary of my AC and air handler condition and asked if I had any further questions. Good experience thank you

In every way my experience with United Mechanical has been pleasant. I was contacted when I had not made an appointment for routine servicing of my air conditioning system. I was then sent a reminder the day before my service. On the morning of my service I was contacted by text message and advised the technician was on his way. The technician arrived shortly afterward. He was very professional and conducted a detailed inspection of our system. He was also very pleasant to my wife and me. Once completed, he carefully reviewed what he had done. This all fell within our contract (which is very reasonable), so there were no additional charges. This was definitely a five star experience.

John was my electrician he was on time very friendly. He hung 2 celling fans for me and even cleaned up took boxes to the dumpster for me. I have had a lot of bad experiences with other companies like best home services. This place was very good I will be hiring them for my ac service as well I am confident that they will send me someone that is as good as John was. I was truly happy with him and will ask for him in the future.

This company is amazing…I’m on the maintenance plan so I never worry about my AC. They are honest And came highly recommended by friends. Matt is very knowledgeable and patient with all my questions. I am now worry-free because I know they truly care about their customers.

We had received an outrageous bid from another company when our ancient unit died and we were trying to get a fast replacement before our next renters arrived. It was late in the night and when a lot of companies wouldn't even offer us a rough estimate- they quoted us for a unit- significantly less, called us the next morning for follow up, sent someone that morning to check the house and had a new unit installed in less than 48 hours. All the staff we dealt with were pleasant and they did great work. Very satisfied with their service and will continue to use them in the future!

Arrived on time. Very pleased with quality of the work. Very pleasant.

I’ve had United Mechanical service my air unit for years. Carlos has always taken care of me. He always goes above and beyond to ensure he doesn’t miss any details. I’ve enjoyed working with him every 6 months. I definitely recommend him!

Needed a tech dispatched after hours because AC wasn’t cooling in the middle of summer. John was dispatched and there aren’t enough words to express what a great guy he is. Professional, clean, efficient, thorough. Even had an unfortunate incident with a neighbor, he remained calm & professional. Called the office to express my apologies for the neighbor & boast about John’s good work. Spoke with his boss Chris & he was very kind and professional as well. I hope they keep him around & take care of him, he’s one of those rare employee’s that everyone needs and wants. Keep it up John! 👍

We called UM originally after hurricane Irma and received prompt attention for a weak air flow from Albert Montero. So, recently, we noticed unusual noise from our AC and called again. Danielle Shine was the responding technician and did a thorough job, finding a leak in the coil and giving us the options for repair or replace. We asked for quotes on both and she researched three possible new ACs as well as the cost of repair. We chose a Lennox model for replacement. It was installed on 1/02/17 by a team headed by Ismail ?. They seemed efficient and well supervised. When they left, however, we discovered that a pipe had been installed in front of the filter slot, making it impossible to remove the filter. The unit was also very powerful in its airflow and quite noisy. Ismail said that could be reduced by a technician. Several days later, we called UM for help. Danielle was again dispatched and did an absolutely great job of tuning our unit. She changed the offending pipe direction allowing filter exchange, lowered the airflow, checked the outside unit and left us with a quiet, very satisfactory installation. She had spent about two hours checking everything and her demeanor couldn't have been nice. We give her the highest recommendation.

2022 - We have been served by UM ever since Irma and have found the technicians and staff to be consistently capable, polite and reliable. Garry, our latest, was just that - competent, friendly and efficient. Aren't we lucky?