R & R Heating & Cooling of Polk CO Inc

Friendly staff and great prices. Have used them the past 14 years.

When the technician came to diagnose our 5 ton air conditioner, he said the compressor burned out. We decided to get a second opinion and R & R’s diagnosis was COMPLETELY WRONG!! Our compressor was just fine. All it needed was refrigerant, as it was low. Now our unit is running very nicely. Plus, R & R’s receptionist is VERY RUDE!! She hung up twice on my husband when he was trying to set up a second appointment for R & R to come out and install the “supposedly bad” compressor which was completely inaccurately diagnosed!! Will not use them again!! Very disappointed with them!!

Called because my AC froze up. Got me an appointment for the same day, the guys who came out were on time, fixed everything quickly, and were friendly and courteous. My go-to AC repair from now on.

On Friday morning, another hvac company came to see what was wrong with my AC unit. His "diagnose" was that the compressor needed to be replaced or buy a new unit. He quoted me $2,723 for the compressor and $7,619 to replace a 10 year old AC unit. He wanted me to make a decision at the moment but I told him that I needed more quotes since the price seemed high for me. When he left I texted a co-worker and she told me to call R & R. Originally, I had called R&R to quote me a new AC unit but when Randy to a look at my AC unit he said that the only thing that was wrong was it was overcharged with freon. My AC has been working perfect since then and the service cost me $82 not $7600. I could of make a $7600 mistake on Friday. If you have an older unit please call Randy and his team and he will let you know if it needs to be replace or if it can wait.

R & R has been servicing our heat pump since before we bought our house. Our dealings with them have been very responsive and reliable. They stand behind their work.

When your stuck with no AC in summer, call them. The respond very quickly to diagnose problem and will get you up and running as soon as humanly possible. Our unit went out at about 4:30 pm with appointment scheduled for next day; however, Clayton came out same day after hours, diagnosed issue (which we kinda already knew) and by 6:00 pm the following day we were back up and running with new unit. Randy and his son Clayton have always been very courteous, prompt, and efficient (not to mention fair) with any of our emergency and non-emergency needs. Highly recommend!

R & R is a great hometown bussiness to work with. Always professional, polite and everything that needs to be done is explained in detail.(no surprises) They have always cleaned up after their work is finished and their prices are very reasonable.
We would highly recommend Randy and his crew!!
Thank you R & R Heating and Cooling!⭐⭐⭐⭐⭐🇺🇸

I have used Randy business for awhile and they have never let me down. I was told that my compressor was burned out by Iceburg, only to find my wired were crossed preventing unit from working Randy replaced condenser and I have never been happier. I recommend them to anybody if you want your air conditioner fixed correctly.

I've had problems with their service since day one when they came out to '' fix '' my home A/C the first time. I'll spare the details of the call but I have now had 3 capacitors go bad and 2 of which I had to pay for because the problem was no diagnosed correctly the first time. So when I called to find out why I was told its because of the "Chinese made" parts that they use they just hold up. This came from the owner. I don't know how a business can be ok with using cheap inferior parts that they know cant "hold up" to the demand that their units require. extremely disappointed in the level of workmanship and customer service. I will not be using them ever again.

The tech was professional, on time and promptly fixed our issues. He also did a walk through, inspected the vents and filters and gave us tips that seems to have helped cool our home. Highly recommended.