Absolutely loved the service. Everyone that I came in contact with was very helpful and kind. I made the call early morning and was taken care of same day no schedule for a week out and it didn't cost me an are and a leg. I will highly recommend this company to anyone.
The fan motor on our unit just went out. Another company kept my husband and I waiting well past our appointment time, quoted us a much higher price, and didn't have the motor in stock. We were told it was a special order part, and that they hoped to have it in a couple of days. That's nuts it's 90 degrees outside! My husband called R & R, and they were on time, much less expensive, had the motor in stock, had it installed in about an hour and checked the rest of the unit for us! Thank you for your prompt attention!
Where should I start I purchase a inside unit and outside unit that was what I was told I needed. I was given a warranty for a few years. It took them a day to put it in not even the next day the inside unit started smoking setting off the smoke alarm so I cut it off and contacted them immediately he stated he forgot to put freon in it. The next week it started getting really hot in the house in he stated he needed to clean the hose its block so he did that for the inside and outside unit. It started getting hot again so I called him no answer so i sent a text message no response until three days later I was told he was out of town on vacation that he would get with the other guy in he will be out. I never seen anyone ok I want outside in ran the water hose though the hose to see if that would help the situation. It cooled down that night, so two weeks later I'm still waiting for something to come out or call me to come see why my ac isn't working correctly not to mention the unit in the back yard isn't even turning on. Than he finally comes check the unit and states it will cool down in a few, left the house for a few hours and returned after 6 hours and the house was even hotter so I called him again he came right back out I am still having problems with this ac unit since than he's not answering phone calls or responding to text messages. I have want by the shop and spoke with him about the problem I'm having he states he will be out there in never showed up I need help with this situation I don't want to take the situation to legal assistance I just want what I paid for to work but if I have to seek help through a lawyer I will because now I feel like this company has gotten over on me.
After hours service was awesome, it saved the evening. Very professional and courteous. They earned a new customer tonight and will recommend them to anyone. Thank you Randy and Team
Absolutely the best in the business!! Holiday weekend, they replaced our ac unit, compassionate, fair, and trustworthy. You won't find anyone better. They are the best!
Young guy came out to replace our AC did a great job did it very quickly and did it very cleanly and not to mention was pretty funny while he's doing it.
Rhonda Hall
Absolutely loved the service. Everyone that I came in contact with was very helpful and kind. I made the call early morning and was taken care of same day no schedule for a week out and it didn't cost me an are and a leg. I will highly recommend this company to anyone.
Angela Dyal
The fan motor on our unit just went out. Another company kept my husband and I waiting well past our appointment time, quoted us a much higher price, and didn't have the motor in stock. We were told it was a special order part, and that they hoped to have it in a couple of days. That's nuts it's 90 degrees outside! My husband called R & R, and they were on time, much less expensive, had the motor in stock, had it installed in about an hour and checked the rest of the unit for us! Thank you for your prompt attention!
Genny Frillman
Absolutely wonderful service! Great people.
fenae smart
Where should I start I purchase a inside unit and outside unit that was what I was told I needed. I was given a warranty for a few years. It took them a day to put it in not even the next day the inside unit started smoking setting off the smoke alarm so I cut it off and contacted them immediately he stated he forgot to put freon in it. The next week it started getting really hot in the house in he stated he needed to clean the hose its block so he did that for the inside and outside unit. It started getting hot again so I called him no answer so i sent a text message no response until three days later I was told he was out of town on vacation that he would get with the other guy in he will be out. I never seen anyone ok I want outside in ran the water hose though the hose to see if that would help the situation. It cooled down that night, so two weeks later I'm still waiting for something to come out or call me to come see why my ac isn't working correctly not to mention the unit in the back yard isn't even turning on. Than he finally comes check the unit and states it will cool down in a few, left the house for a few hours and returned after 6 hours and the house was even hotter so I called him again he came right back out I am still having problems with this ac unit since than he's not answering phone calls or responding to text messages. I have want by the shop and spoke with him about the problem I'm having he states he will be out there in never showed up I need help with this situation I don't want to take the situation to legal assistance I just want what I paid for to work but if I have to seek help through a lawyer I will because now I feel like this company has gotten over on me.
Marty Wilson
After hours service was awesome, it saved the evening. Very professional and courteous. They earned a new customer tonight and will recommend them to anyone. Thank you Randy and Team
Julio Santos
Randy was awesome told me detail my detail how everything works and about my AC system completely. Loved how honest he was and his sense of humor.
Taya B
Absolutely the best in the business!! Holiday weekend, they replaced our ac unit, compassionate, fair, and trustworthy. You won't find anyone better. They are the best!
Todd
Young guy came out to replace our AC did a great job did it very quickly and did it very cleanly and not to mention was pretty funny while he's doing it.
Denis Charron
They were friendly straight forward told me it would be two weeks But then next when I called they made it next Tuesday
William Gatlin
These guys are the best. They even know heating and cooling. Lol, you can count on R&R