I should first state I don't really ever give out 5 stars so you really gotta change my life or teach me something I didn't know to earn that. With that said. Here is an honest review. From the start, I was a little apprehensive, after there was no answer to the phone number between 9-10 am. I did not leave a message. However, I received a call back less than an hour later from someone who called themselves Joe. They asked if I still needed service, I explained the situation and he said Marsha would call me soon and get me in the list. I received a call within a reasonable amount of time and was scheduled for 12-4pm the same day. The service tech was polite and courteous. I explained the problem and they went above and beyond and did a full service on the unit outside and checked a very hard to reach unit in an attic crawl space. After cleaning the pan and flushing the drip line, the air was blowing much cooler and keeping up with thermostat. He even cut and extended my drip line further from the house and higher off the ground with no additional charge other than the service call fee. I would definitely recommend. Our tech called himself Willy and I would ask for him again if I needed repairs. Thanks again. Good luck.
It was fast and easy. Christopher did the best of the works I have ever seen. He sure loves his job. Thank you Chris and congratutions for your new born.
Rheem recommended A/C Joe to repair our air handler. However, after going over the repair to the unit with the technicians, we decided it was better to replace it. We quoted a couple other companies, but A/C Joe gave us the best price and installation date. The installation techs were on time, professional, and cleaned up the work area when they were done. We've been happy with the new unit and recommend A/C Joe.
AC Joe simply does a great job. During the nightmare Ian created, AC Joe delivered! Good People, good quality systems and service that you can count on! A five star HVAC contractor!
Our Mitshubishi split system stopped producing cool air. Service tech determined system required a reset and that all electrical measurements were in line with specs. Quick diagnosis and fix Thank you !
They damaged my 2015 Corvette as the filtration system fell on my car. The tech DUCT TAPED IT!!! The tech came out and photographed the damage and agreed that this was wrong!!!
I have spent thousands of dollars with this company ‘21 before Ian. I thought I had a good relationship with them and they seriously disappointed me with the lack of their professionalism and completing jobs. I would never recommend them to anybody and I would never recommend anybody using them. They are horrible and never complete when they promise!! I have contacted my attorney and going forward with the US Attorney General’s Office for review. PLEASE FIND ANOTHER COMPANY, as they will screw you over!!
This place have stood me up over and over again! I have communicated 15 times. Even with the owner and they still STOOD ME UP! The lady who answers the phone is sooooo rude! She does not care! They gave me a quote for an entire replacement without even steping foot inside!
Is everything okay with your business? I have been calling and emailing for over a week with no reply. We have a service contract and we want to schedule our service.
I am very grateful and impressed with A/C Joe and the entire company. I built my house 5 years ago and anytime I call for maintenance they are just a phone call away and show up right away with extremely professional customer service. I can’t say enough on how great they have been for me and my home services needed. Highly recommend.
End User
I should first state I don't really ever give out 5 stars so you really gotta change my life or teach me something I didn't know to earn that. With that said. Here is an honest review.
From the start, I was a little apprehensive, after there was no answer to the phone number between 9-10 am. I did not leave a message. However, I received a call back less than an hour later from someone who called themselves Joe. They asked if I still needed service, I explained the situation and he said Marsha would call me soon and get me in the list. I received a call within a reasonable amount of time and was scheduled for 12-4pm the same day. The service tech was polite and courteous. I explained the problem and they went above and beyond and did a full service on the unit outside and checked a very hard to reach unit in an attic crawl space. After cleaning the pan and flushing the drip line, the air was blowing much cooler and keeping up with thermostat. He even cut and extended my drip line further from the house and higher off the ground with no additional charge other than the service call fee. I would definitely recommend. Our tech called himself Willy and I would ask for him again if I needed repairs. Thanks again. Good luck.
Jose Pineda
It was fast and easy. Christopher did the best of the works I have ever seen. He sure loves his job. Thank you Chris and congratutions for your new born.
Barb LaFara
Rheem recommended A/C Joe to repair our air handler. However, after going over the repair to the unit with the technicians, we decided it was better to replace it. We quoted a couple other companies, but A/C Joe gave us the best price and installation date. The installation techs were on time, professional, and cleaned up the work area when they were done. We've been happy with the new unit and recommend A/C Joe.
Emil Kuntz
AC Joe simply does a great job. During the nightmare Ian created, AC Joe delivered!
Good People, good quality systems and service that you can count on! A five star HVAC contractor!
John Scott
Our Mitshubishi split system stopped producing cool air. Service tech determined system required a reset and that all electrical measurements were in line with specs. Quick diagnosis and fix Thank you !
Paul Wagner
Outstanding customer service and always show up on time. It’s hard to find great service companies like AC Joe. Would highly recommend!
doc9204
They damaged my 2015 Corvette as the filtration system fell on my car. The tech DUCT TAPED IT!!! The tech came out and photographed the damage and agreed that this was wrong!!!
I have spent thousands of dollars with this company ‘21 before Ian. I thought I had a good relationship with them and they seriously disappointed me with the lack of their professionalism and completing jobs. I would never recommend them to anybody and I would never recommend anybody using them. They are horrible and never complete when they promise!!
I have contacted my attorney and going forward with the US Attorney General’s Office for review. PLEASE FIND ANOTHER COMPANY, as they will screw you over!!
Find another company!!
Elisabeth Jordan
This place have stood me up over and over again! I have communicated 15 times. Even with the owner and they still STOOD ME UP! The lady who answers the phone is sooooo rude! She does not care! They gave me a quote for an entire replacement without even steping foot inside!
Linda Mayer
Is everything okay with your business? I have been calling and emailing for over a week with no reply. We have a service contract and we want to schedule our service.
Giomar Veloz
I am very grateful and impressed with A/C Joe and the entire company. I built my house 5 years ago and anytime I call for maintenance they are just a phone call away and show up right away with extremely professional customer service. I can’t say enough on how great they have been for me and my home services needed. Highly recommend.