Hentkowski, Inc.

Hentkowski, Inc. just replaced our 17 year old Carrier heater and central air conditioner, which were the original units in our home. Although both units never had a problem and were still in working condition, we felt it was time to upgrade and modernize with a new Carrier Infinity system. John Hentkowski came out to do the estimate. He was very friendly and extremely knowledgeable, and it was obvious he had been doing this a long time. He gave our old system a thorough examination and recommended installing some additional returns to help with the air circulation upstairs.

The installers, Steve H. and Mark L. came out a few days later. They were polite, efficient, and thoroughly professional. Their installation work was top notch with careful attention to details, and their sheet metal work was a thing of beauty. In all I couldn’t have asked for a better team.

Hentkowski, Inc took care of all the paperwork, including warranty registrations and rebate applications. It is a no-brainer to have them do the annual maintenance on my new HVAC system.

I had the pleasure of talking to Kim from the office, a very pleasant and professional person after the contractor that installed 2 Carrier Infinity systems walk away because they could not solve the two codes ( 126 and 33) that keep popping up. The same day Hentkowski had John over, he started his diagnoses, it took him many try because it was not easy. John had to get Carrier involved, but he never give up. Between Kim, John and Carrie they get it done. For John it was like his personal mission to solve the problems, which he did. John, I want to thank you for your dedication and persistence. Now Hentkowski will be the go to for my 3 HVAC systems. Thanks.

From start to finish, air conditioning installation technicians, John and Orlando were professional, respectful and demonstrated an impressive work ethic. Excellent representatives of the Hentkowski, Inc. team. We will continue to call on Hentkowski, Inc. for our heating and air conditioning needs and will not hesitate to recommend them to others.

Technician totally overcharged me, when I called the office I was told they would get back to me. They never did. During a Preventive Maintenance contract visit I was charged $131.00 for a $20.00 part that took less than 5 min. to install. I was told that several other parts needed to be replaced and would cost around $800.00. I replaced one of the parts mentioned for $30.00 and the boiler is working fine. If you care about fair pricing call someone else

as always , a great experience! I have been a customer for many years and used them for many heating and cooling jobs. I have gotten to know the owners and staff ,and have always found them professional and fair about their pricing and service.. Keep doing what you do!!

Our AC shut down yesterday in our Newark office. I contacted Hentkowski and within a few hours, John was here to diagnose and fix the problem with our unit. He was knowledgable, friendly and efficient. It was a great experience and I wouldn't hesitate to call them again for help. Losing your AC in the office isn't fun, but they saved the day! Thank you Hentkowski, Inc.!

5-21-18
Hentkowski saved the day again at Paragon Design! Our fan wasn't operating on our outside unit and we contacted Hentkowski, Inc. On the same day, John came out and diagnosed the problem quickly and efficiently... the AC unit wasn't running properly due to a leak on the condensing coil. We discussed our options and John returned to replaced our outside unit and all necessary lines. Our office is cool again and comfortable. Hentkowski's service is excellent; don't hesitate to call them for heating, cooling and electrical needs!

The Staff and Technicians at Hentkowski were great! I was trying to recover from a poor choice in Contractor a few years prior. Hentkowski, Inc. worked with me to fix all the deficiencies with my system and when it turned out to be needed, replaced my boiler. Fast, prompt, courteous service in person and on the phone. Very much my go to business for any HVAC issues!

As a local realtor, I often need an expert to inspect , service/repair, or suggest HVAC options or my clients. Brian Roberts with Hentkowski has been my go to person for a while now. Brian recently came out to a house in Trolley Square that my clients are buying, the house does not have central air conditioning. He met my cients at the house to give them options for "split" systems. He spent a lot of time explaining everything to them and answering questions they had. They were very happy and are looking forward to using Hentkowski for their AC needs. It is nice to have someone I can trust with my clients, I know he will always do the right thing! Thank you, Brian!!

I've been very impressed with Hentkowski. We work with a wide range of contractors and see a lot of good and bad. Hentkowski genuinely care about their customers and their community. They're a great example of how local business serves better than the big guys and we are happy to recommend them to our clients.

Thank you to the office staff and technicians for being so kind and keeping my family warm.