Levco Oil & Propane

Buyer beware--we just moved to the area and kept with the oil company the previous homeowner had. We were having no problem with our system but wanted to do our due diligence by scheduling a tune up. When the tech left, we had a had a brand new leak. So we had another tech come out and look at it. When he left, the leak was 10X worse and was now filling a bucket a day. They sent us a bill for parts and labor for a problem that mysteriously started and got much worse each time they came out. When I called the company to inquire, I requested that they not come back to our property until I decided how I wanted to move forward. The next business day I had a bill on my mailbox for $1500 (much higher than any previous oil bill from them). When I called, upset that I had told them not to come on my property, and they had come out and charged our card anyway, I was told they could not reverse the charge and that there was no manager that I could speak to about the issue. Finally, a manager did agree to speak with us but was unfriendly and unhelpful. This company is shady at best. Go elsewhere!

Cheap prices for oil.

However, they did a "free" service on my oil furnace and broke it. My furnace worked fine before they did a tune up on it, in the end I had to replace my whole oil furnace and that cost me $12k.

Rob, one of the service techs was awesome. Super friendly, professional, and knowledgeable. He got our issue fixed and went above & beyond to make sure we didn’t lose heat again. I’ve never had any issues with Levco as their staff (office, techs, delivery drivers, etc) have all been great. Highly recommend.

We came back from a 2 week vacation on a Sunday to water flooding out from a brand new hot water tank. Called Levco, and they sent someone right away (on a Sunday!) to ascertain the problem, and let us know that the tank was still under warranty and they would replace quickly at no charge. By Tuesday morning, we had a new tank, a dry floor, and a wholehearted appreciation for Levco service! Thanks for being so positive and responsive in a timely manner.

This company’s business practices are questionable at best - I just canceled my service with them. They constantly look to nickel and dime, and regularly charge for services that are included in service contracts. Do yourself a favor and go with one of the many other oil service cos in the area.
Edit (for the owner) - I am not referring to the electrical work, but the motor and aquastat that you tried to charge me for, despite being listed as included in the service contract. Thankfully your technicians spoke up. I find the way you run your business quite shady and am very happy to no longer do business with you. Good luck.

This company does not even deserve one star we’ve been paying them for over priced oil 2000 gallons a year for over three years. They canceled our monthly budget plan and quadrupled our rates. When we asked them not to deliver, they noted the account and made deliveries repeatedly. Levco’s market rate is higher than most other oil companies in Fairfield county, not to mention how extremely rude their employees are. Their website states that they treat you like family, in reality they treat you like a fool.

Extremely disappointment with Levco Oil customer service and respect of their customers time. They have scheduled a technician for a window of 1 pm - 4 pm and the technician never showed up.
No follow-up call or a Levco's notification that their technician is not showing up or extremely late. I had to call in to find out that their technician was not in the area at 3:43 pm (I was on a call with them for 12 min). I had to reschedule my appointment and waisted half of my day waiting for them to show up.
Personally, I will not use them moving forward or recommend them to anyone.

Good rates and efficient delivery. I don't know if this is even possible but I feel like LEVCO oil last longer than my previous company.

Bunch of crooks. Said that they came out and inspected the heater. Never left a report only a bill. Don’t use them

Levco has been our oil company for a few years, and now also they do our propane. Their pricing has been consistently lower, and the techs that come are quite professional. I highly recommend them.