Thomaston Comfort Control

Called Mike at Thomaston Comfort Control yesterday afternoon because a problem with our furnace. The relief valve failed which in turned caused our furnace to fail. He sent a crew of guys out to my house and with in hours I had a new furnace, heat and hot water. We've been customers for over 15 years and every time we've had a problem, Mike was right there to take care of it. Thank you again Mike for excellent service!! Highly recommend Thomaston Comfort Control.

Very please with the service provided. Great knowledge professionalism

My mother’s furnace went out the week before Christmas. I called 4 HVAC companies to come out to give estimates. Out of the 4 companies that came out, there was only ONE company that covered all the basis and answered all the questions necessary for the best product suited for the home. That company was Thomaston Comfort Control. Sales Rep, Bill Asprelli, showed up on time and began with measuring the home area and windows to accurately access the “right” furnace for the home. This was the ONLY company that measured the home! The other 3 companies came in, looked at the old furnace and basically said “Um, you’re looking at $8,000 - $12,000” without even discussing what brand or model they were going to use to replace. I was able to compare the same brand/model with Thomaston Comfort Control. The other company wanted a bit more money and they wanted $4,400 upfront and the balance to finance through Energize CT (Energize CT usually has customer to pay 10% and they finance the balance).

Thomaston Comfort Control’s Sale Rep, Bill Asprelli, was able to get our financing application approved within one day (my mother is elderly and she had no hot water or heat)! He followed up with me regarding the paperwork and financing. This could have been a very unpleasant situation but with their help, we were able to get a great new furnace up and running within one week (including Christmas and a full weekend)!

Joe and Eric, were perfectionist in regards to their installation of the furnace. They were neat, professional and did an amazing job with the plumbing and made sure that everything was secure and up and running. Once installed, Joe reviewed the system with us. I am grateful to Bill, Joe, Eric (and a 3rd installer who’s name escapes me)! If you need to get a furnace company, I highly recommend that you give Thomaston Comfort Control a call.

We signed an agreement with them for a new furnace and now they will not honor the agreement even after taking a $1,800 deposit. VERY poor business management. Avoid these folks and go to a quality place like St. Pierre In Woodbury

Great Guy.Very Friend and very professional.Knows what his Doing.Thank You JJ.

Installed heating system a couple of years ago..not bad

Excellent service

Fixed gas fireplace

Very professional

Chris , and sara are great people .